Aparthotel

Riviera Mackay

Property class: 4
Mackay city-center apartments with kitchens

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Take in the views from the rooftop terrace when you stay at Riviera Mackay. Apartments feature bonuses like kitchens and washers/dryers, along with furnished balconies and LED TVs. Fellow travelers love the overall property condition.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Laundry facilities
  • Parking available
  • Free WiFi
  • Air conditioning
  • Lounge area
The current price is $160
$160 total
includes taxes & fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 4 of 4 rooms

One Bedroom Riverview Apartment with balcony

  • River view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Apartment with balcony

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Riverview Apartment with balcony

  • River view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 1 King Bed

Two Bedroom Apartment with balcony

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 1 King Bed

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About the neighborhood

Map
5 - 7 Nelson St, Mackay, QLD, 4740

What's nearby

  • Bluewater Lagoon - 3 min walk - 0.3 km
  • Caneland Central - 3 min walk - 0.3 km
  • Jubilee Park - 7 min walk - 0.6 km
  • Artspace Mackay - 7 min walk - 0.6 km
  • Mackay Enertainment and Convention Centre - 8 min walk - 0.7 km

Getting around

  • Mackay, QLD (MKY) - 11 min drive
  • Mackay Station - 9 min drive

Restaurants

  • ‪Hungry Jack's - ‬6 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Coffee Club Canelands Café - ‬6 min walk
  • ‪Jamaica Blue - ‬9 min walk
  • ‪Red Rooster - ‬7 min walk

About this property

Riviera Mackay

  • Take in the views from the rooftop terrace when you stay at Riviera Mackay. Apartments feature bonuses like kitchens and washers/dryers, along with furnished balconies and LED TVs. Fellow travelers love the overall property condition.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
10:00am

Property size

    • 28 apartments
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open Monday to Friday (9:00 AM – 11:30 PM), Saturday to Saturday (9:00 AM – 11:30 PM), and Sunday to Sunday (9:00 AM – 11:30 PM)
    • Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Reception hours are 10 AM-2 PM on public holidays.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite self parking (AUD 7 per day)
    • Covered onsite extended parking (AUD 7 per day)
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

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Reviews

Riviera Mackay Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.4

Property conditions & facilities

Popular mentions

Location
Apartment
View
Cleanliness
Room
Bed
Walking

Reviews

Verified review

10/10 Exceptional

Nice rooms, with balcony overlooking the river, easy walk to restaurants and shops, good communication. We’d happily stay again.
Verified review

10/10 Exceptional

Nice location and good accommodation!
Verified review

10/10 Exceptional

Fantastic overnight stay here. Unit very clean, with lovely views of the river. Polite and friendly staff. Will definitely be back if we need Mackay accom again.
Verified review

10/10 Exceptional

Excellent room Staff extremely helpful and pleasant
Verified review

10/10 Exceptional

Close to the lagoon and Canelands. Clean map seen room. Nice view.
Verified review

10/10 Exceptional

Check in was seamless, the apartment clean and in good condition. We like the location, close to everything
Verified review

10/10 Exceptional

room was perfect. great view
Verified review

10/10 Exceptional

Good facilities and friendly staff made the stay very enjoyable
Verified review

8/10 Very good

Very comfortable apartment with plenty of room. Great location near the city, free swimming pool Lagoon and large shopping centre.
Verified review

8/10 Very good

Well stocked spacious apartment with great view of the river. Conveniently positioned close to shopping centre. Modern appliances and well maintained. Minor issues were, strictly only one room access card allowed, which can be inconvenient with two people, and no shelves in the cupboard. Otherwise recommended.
Verified review

10/10 Exceptional

It's in a great location and so easy to walk to the shops and restaurants. The property was nice and clean.
Verified review

10/10 Exceptional

2nd stay

Good location, we liked the size and layout of the apartment, it also had a good sized balcony overlooking the river
Verified review

10/10 Exceptional

Clean and modern. Very comfortable stay. View of the river from the balcony was phenomenal
Verified review

10/10 Exceptional

Exceeded my expectations, the check in was good, they even helped with list of restaurant suggestions in the local area. The room was clean and everything was in good condition. The room was a good size and well laid out
Verified review

10/10 Exceptional

Clean and spacious
Verified review

10/10 Exceptional

Great location and wonderful room

We had a large spacious suite with an extensive balcony area. The staff were very nice and an issue with a tripped fuse was fixed quickly. However over the six nights the room was serviced once and we had to ask for supplies.
Verified review

8/10 Very good

Nice property. Our instructions were clear as we had a late arrival due to train delays. Room was clean and cool. The accommodation is close to the shops and a walking track that lead you to the Botanic Gardens. Great rooms, and rhe staff were lovely and helpful as we left our bags with reception after our checkout. Great place to stay and very welcoming city.
Verified review

10/10 Exceptional

Nikki was very generous sorting out possibilities for our stay for mums birthday . We were very comfortable on the higher floors in 2 bedrooms and 2 bathrooms. Thank you - see you again.
Verified review

8/10 Very good

The blinds in lounge room were mouldy, floor was a bit sticky to walk on and the shower screen in the bedroom was soap scummy. Some dishes were dirty. TV controls for the bedroom were on top of switchboard cabinet instead of on the side table in bedroom. The apartment was very comfortable and roomy. We had a good night sleep.
Verified review

8/10 Very good

It was a modern Apartment, it was cosy and comfy. The Furniture showed a bit use. Nevertheless, the view of the Pioneer River was great. Also I did get help after late arrival. I had some issues with the check in.
Verified review

8/10 Very good

There was a bad smell in main Bathroom, very strong, The main Bedroom A/C didn’t get cold. The other rooms a/c good. Stain on floor & wall. The picture of the kitchen they show with IPad not true & bathroom amenities with L’occitane Not true. Other then that close to Canland shopping centre & eateries you can walk too.
Verified review

4/10 Fair

I didn’t think to choose non smoking because I didn’t think any shared accommodation allowed it anymore. The floors were sticky, it wreaked, there was tar on almost every surface. It was a bit more run down than it looked on pics. Some of the kitchen utensils were old and scratched up. The service was friendly though and the building easy to access.
Verified review

8/10 Very good

Comfy stay. Nice restaurants close by.

Communication via email fine. Communication via phone confusing and annoying. Stating we needed to pay? Then stated needed credit card for bond. Couldn’t find purse tried to ring numerous times gave up arrived before reception closed. Receptionist lovely. Easy check in. Room comfortable had all we needed. Rooftop area an added bonus for view. Check out smooth. Then another phone call stating couldn’t find keys same lady as day before
Verified review

6/10 Good

Comfort at a price - since we last stayed, they have implemented a car parking charge probably to pay for the cost of the new door locks that the receptionist took pains to tell us had been out in recently, We were even told that although the tea and coffee were complimentary, we would t be able to get any more ! Should have been wonderful quality for that but only mediocre. Good standard of cleanliness except for the rusty very very small pedal bins to service the room - they obviously only have us enough teabags so that we didn’t overflow the bins!!
Verified review

10/10 Exceptional

All good, we just had a one night stop over on our travels but it was perfect for that.