From the time we got there to the time we left it was awful. We had 2 rooms, they were suppose to be adjoining, they werent. We were promised it would be fixed everyday for the 4 days we were there they never did and would blame us when we mentioned it. "We should of ask earlier, its to late, all roomes are full" when we teied to call and ask earlier they wouldnt answer or they ask us to be patient. Only to leave us in the same 2 rooms. The rooms smelled. The floors were gross. There was poop on the bathroom wall, mold all over behind the curtains on the wall, microwave missing in one room, i basically had to beg for that and finanlly got it one day before check out. Bugs in the drawers. Theu sent "cleaners" in while i was gone only for the bugs and mold to still be there. I made sure to tale photos of all of this so id have proof. This was the 2nd floor. I would advoid at all cost. Spend the extra money get a nice room. The pool was even terrible, slick floors and filthy, it appeared they were trying to cover it with chlorine. The one positive was the breakfast. The kids did enjoy the lazy river. It was nasty but they had fun in it. Oh and let me note i called pretending to be someone looking to book 2 adjoining rooms, which they told me on the phone they had and would be happy to book me. But told me in person they had no options to move me on the first 2 days 😞 i didnt attach all photos, just a couple.