8/10 Muy bueno
4 de junio de 2024
I stayed for a total of 4 nights!
It’s a 4minute walk from the ferry pier harbor!
No need to get transportation to the hotel!
Great size room, nice pool easy access. Hotel has a lot of rooms! Breakfast was good have a buffet and eggs by menu! There is a gym that is great and well equipped. I wanted to use the sauna but it has been broken and can’t be used by guests.
There was an incident that happened during my stay…After I saw the housekeeper in the morning and told her I would not need any room cleaning she understood and left. A few hours later a man opened my door ready to come in but realized I was inside and said sorry and closed the locked door again.
I think this is unacceptable!
It’s crazy to think staff unlock the room doors where guests stay in while they are away all day in tours or other outdoor activities.
This was really concerning to me.
Talked to front office and they did not understand because they just kept justifying that it was the house cleaning. When I know for a fact it wasn’t because it was a lady not a man. And I had already talked to her before so she wouldn’t do the room for me!
Anyways, overall good stay just a bit shocked with that issue.
Sofia
Sofia, viaje de 1 noche
Comentario de huésped verificado de Travelocity
