6/10 Bueno
16 de enero de 2025
Disappointed
Winery and tastings were great.
Cheese platter matched with the wines was exceptional.
Staff in the winery were so nice and helpful.
Reception and accommodation were a different case.
We had reserved a room with a vineyard view but were allocated a different room {no view}.
After checking the key tag, I noticed that the name was different to mine. After several conversations with the receptionist, we were issued a new set of keys to another room. This room was next door to our original room and the exact same as prior.
Receptionist was not at all helpful in any way, simply stating "that is all we have"..
Website stated that there was a restaurant on site only to discover that it was not operational.
Was offered a brochure that contained dining options locally. After you had sampled wines??? you were to drive to another place for food..
Room was small but comfortable.
Bronwyn
Bronwyn, viaje de 1 noche
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