This hotel has a really great view, especially if you choose a corner room. Even the 'non harbour view' rooms will see some of the harbour, but you won't see the fireworks.
If held against the highest standard for a similar price (Four Seasons), this hotel is lacking.
The room lights can only be set to off or FULL BLAST which is annoying when you want some dim room light and to enjoy the view, but dont need all of darling harbour seeing what you're doing (or wearing).
Our night light was faulty on arrival. This was fixed but required engineering to attend.
We could hear young children having meltdowns in the room next door, and also when other guests entered or left adjacent rooms. By contrast, the Four Season is silent.
Service is also not up to expectations. Phone calls to the front desk left unanswered. Concierge unaware of things clearly described on the web site. Their much advertised 'croissanterie' in the lobby not available for room service.
The hotel restaurant is said to be the same kitchen preparing room service, and is a '15' chef hat rating on AGFG, however the food delivered to the room was far below this standard.
Check in counters can have a long wait, as can the lifts, especially if there's a conference on.
For this price, every detail should be considered, and this hotel is just not top tier in this respect.