When you stay at The Queens Hotel & Victoria Cloisters, you'll be in a great location, within just a 10-minute walk of York City Walls and Shambles. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Royal Brasserie, which serves British cuisine and is open for breakfast and dinner. Also, this hotel is within a 15-minute walk of York Minster. Fellow travelers love the helpful staff and overall property condition.
Queens Staith, Skeldergate, York, England, YO1 6DH
What's nearby
York Christmas Market - 3 min walk - 0.3 km
York City Walls - 3 min walk - 0.3 km
Jorvik Viking Centre - 3 min walk - 0.3 km
Shambles - 4 min walk - 0.4 km
York Minster - 7 min walk - 0.7 km
Getting around
Leeds (LBA-Leeds Bradford) - 42 min drive
York Station - 9 min walk
York (QQY-York Train Station) - 9 min walk
Hammerton Station - 15 min drive
Restaurants
Drift-In Cafe - 3 min walk
FortyFive Vinyl Café - 2 min walk
Nando's - 4 min walk
The Stone Roses Bar - 3 min walk
Golden Ball - 3 min walk
About this property
The Queens Hotel & Victoria Cloisters
When you stay at The Queens Hotel & Victoria Cloisters, you'll be in a great location, within just a 10-minute walk of York City Walls and Shambles. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Royal Brasserie, which serves British cuisine and is open for breakfast and dinner. Also, this hotel is within a 15-minute walk of York Minster. Fellow travelers love the helpful staff and overall property condition.
At a glance
Hotel size
78 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Onsite parking available only on request
Onsite self parking (GBP 19.50 per night)
Onsite parking limited
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) 7:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
Royal Brasserie - This brasserie specializes in British cuisine and serves breakfast and dinner. Reservations are required. Open daily.
Riverside Lounge - Onsite bar. Open select days.
Fees & policies
Refundable deposits
Deposit: GBP 100 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 9.50 for children
Children & extra beds
Guests must contact this property in advance to reserve high chairs
Parking
Self parking costs GBP 19.50 per night
Guests must contact this property in advance to reserve onsite parking
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property class
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Queens Hotel York
Queens Hotel
Queens York
Queens Hotel York
Queens Hotel Hotel
Queens Hotel Hotel York
Frequently asked questions
Does The Queens Hotel & Victoria Cloisters offer free cancellation for a full refund?
Yes, The Queens Hotel & Victoria Cloisters does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Queens Hotel & Victoria Cloisters?
Sorry, pets aren't allowed.
Is parking offered on site at The Queens Hotel & Victoria Cloisters?
Yes. Self parking costs GBP 19.50 per night. Parking spots may be limited.
What are the check-in and check-out times at The Queens Hotel & Victoria Cloisters?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.
Are there restaurants at or near The Queens Hotel & Victoria Cloisters?
Yes, Royal Brasserie offers British cuisine.
What's the area around The Queens Hotel & Victoria Cloisters like?
The Queens Hotel & Victoria Cloisters is located by the river in Bishophill, a short 9-minute walk from York Station and 4 minutes' walk from York City Walls. Travelers say that the hotel is in a great location.
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Reviews
The Queens Hotel & Victoria Cloisters Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.4
Location
9.0
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, good, and hot with a good variety of items offered. (98 reviews)
The restaurant served good quality food, with a wide variety of options, including gluten-free choices, and the staff were friendly and helpful. (38 reviews)
Parking was convenient and secure, with many guests appreciating the on-site parking facilities. (30 reviews)
Room had fantastic view. It was quiet and conveniently located to the old town.
Verified review
10/10 Exceptional
Sep 16, 2026
I stayed in a flat. The room was great and so nice to have full kitchen. So conveniently located just around the corner from main bridge into town. Keys were a bit tricky but staff helped me. I would stay again.
Verified review
10/10 Exceptional
Aug 28, 2026
The hotel was in a great location, near the city center with the major attractions within walking distance. Staff were very friendly and helpful. The room was clean and a good size. Breakfast was included with our package and was excellent with a good variety of items offered.
Verified review
8/10 Very good
Jul 31, 2026
i stayed in the annex , a one bed appartment , was nice and clean , beds were comfy , great shower/bathroom , all kitchen amenities were good , staff very friendly at check in , and check out.
Verified review
8/10 Very good
Jul 10, 2026
Our go to hotel when we stay in York. Friendly staff, big family room which was clean. Hotel is within walking distance of the centre and attractions.
Verified review
10/10 Exceptional
Jul 29, 2026
Fantastic right in the city close to the railway station. Very clean and friendly staff arranged an early breakfast due to my early train and for a buffet breakfast excellent it was too, hot and tasted fresh
Verified review
10/10 Exceptional
May 31, 2026
Great location, super friendly and helpful staff and awesome breakfasts.
Verified review
10/10 Exceptional
Jun 12, 2026
The location was great for walking to all of the sites we wanted to see.
Verified review
6/10 Good
Aug 12, 2026
Its a budget hotel, very basic, but great location and next to all the action in York. Rooms are small and dated, and it was tight for a family of four. We were there for just one night so it was fine.
Verified review
8/10 Very good
Aug 15, 2026
Very convenient location. The room was a little small but was a good fit for our family of four. While not having air conditioning was a little challenging, the sky light opened and kept us cool throughout the night. The beds were comfortable and the TV setup was easy to navigate.
Verified review
8/10 Very good
Jul 31, 2026
Good location as it’s very close to York centre, breakfast was good. Hotel was dated though and our bath had a missing bath handle with dangerous holes that children could cut themselves on
Verified review
10/10 Exceptional
Jul 10, 2026
We rented a two bedroom suite and it had everything we needed. We were a 5-7 minute walk to the Shambles. Would stay here again!
Verified review
10/10 Exceptional
Jun 5, 2026
Central to the amenities and restaurants will return to this hotel .
Verified review
6/10 Good
Aug 30, 2026
Breakfast was good, evening meal was a bit bland tasting, to big portions for a 9 year old. Room getting tired needs a refresh. Bar was expensive and not many draught beers. Underground Car park is tricky to park with its pillars.
Verified review
10/10 Exceptional
May 26, 2026
The staff where very friendly the room was clean and tidy breakfast was great it had a good choice and was hot the bar area is very comfortable
Verified review
10/10 Exceptional
Aug 1, 2026
Great room with a beautiful view of the river and the city. Hotel staff was friendly and helpful. Parking was available, but like everywhere in downtown areas, very tight spots. The only issue was there was no access to the parking lot from the inside of the hotel; they have to open the garage door for you, so plan not to have access to your car unless you absolutely need it.
Verified review
8/10 Very good
Mar 29, 2026
Good location for a one night stay, breakfast good quality food .
Verified review
10/10 Exceptional
Mar 13, 2026
Great breakfast, lovely staff!
Verified review
8/10 Very good
May 27, 2026
Enjoyed our 3 night stay, had a room with a view of the river bridges and minster. 15 minutes tops walk from the station to the hotel, so handy, same to walk to the centre of the city, lots of choices of food and bars in the evening. Breakfast was really enjoyable and the staff were on top of organisation and maintaining the food on offer, we'd happily return, thank you
Verified review
6/10 Good
Jun 26, 2026
Located very centrally, 1 bed apt , sofa bed uncomfortable for adult, probably only suitable for children. Apt very warm in sunny weather, but supplied a fan. But clean, well equipped and enjoyed our stay
Verified review
10/10 Exceptional
Feb 25, 2026
Great location,really nice room and the staff were so friendly and welcoming.
Verified review
8/10 Very good
Jun 12, 2026
This was our first time staying in York. The room was average size. The food was good - not the best since it had limited varieties of food. Staff were friendly and helpful. The hotel was close to many places.
Verified review
10/10 Exceptional
Jun 12, 2026
Room was great, close location to centre and beautiful by the river. Did not like breakfast and only had one of the two I paid for but there are other locations near by for breakfast.
Verified review
10/10 Exceptional
May 23, 2026
The Hotel Staff are very friendly, kind and helpful and welcoming.
The staff also in the Restaurant are helpful friendly kind and welcoming.
The Hotel is extremely clean and well maintained.
The its next to river so you get a lovely view either from a room or outside.
Definitely be going there again soon
Verified review
8/10 Very good
Jun 13, 2026
Everything was fine. The location was very good for accessing the visitor areas of the city.
The staff was professional although not overly friendly. The buffet was nice.