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Quest Mackay on Gordon

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Experience the warmth of Quest Mackay on Gordon, where modern luxury meets tropical charm. Relax by the outdoor pool or sip a coffee at the café while you enjoy stunning views from the terrace. With a gym, bar, and helpful staff previous guests have loved this hotel near Queens Park Orchid House.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Housekeeping on weekdays
  • Near the beach
  • Outdoor pool
  • Fitness center
  • Self parking
  • Room service
  • Spa services
  • Business center
  • Terrace
  • Air conditioning
  • Front-desk safe
  • Vending machine

Feel at home (6)

  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Laundry facilities
  • Coffee/tea maker
The current price is $117
$128 total
includes taxes & fees
Sep 6 - Sep 7

Why we love this property

Work meets relaxation
The hotel offers a business center and meeting room for productivity, while the spa services and gym provide perfect post-work unwinding.
Fresh breakfast fare
Start the day right with cooked-to-order breakfast at this hotel. Morning cravings meet chef-crafted specialties for a perfect wake-up call.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio

A hotel room with a bed, a desk, a chair, a TV, a balcony with a view, and a window with curtains.

Studio

9.4 out of 10
Exceptional
(29 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Apartment

A modern hotel room with a large window, a flat-screen TV, a desk with a chair, a sofa, and a small round ottoman.

One Bedroom Apartment

9.6 out of 10
Exceptional
(16 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Two Bedroom Apartment

A modern living room with a grey sofa, a round coffee table, and a flat-screen TV.

Two Bedroom Apartment

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Studio Executive

A hotel room with a bed, a desk with a chair, a TV, and a balcony with a view.

Studio Executive

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for One Bedroom Executive Apartment

A modern living room with a grey sofa, a round coffee table, and a dining area with a table and chairs.

One Bedroom Executive Apartment

9.8 out of 10
Exceptional
(7 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Apartment, 2 Bedrooms

A modern living room with a sofa, dining table, chairs, a TV, and a small table with a plant.

Executive Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for One Bedroom Accessible Apartment

A modern living room with a grey sofa, a round coffee table, and a dining area with a table and chairs.

One Bedroom Accessible Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

APARTMENT TWO BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT EXECUTIVE 2 DOUBLE BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT TWO KING BEDS

  • Sleeps 10
  • Free WiFi

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The price is $127
$140 total
includes taxes & fees
Aug 30 - Aug 31
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About the neighborhood

Map
27 Gordon Street, Mackay, QLD, 4740

What's nearby

  • Artspace Mackay - 10 min walk - 0.9 km
  • Mackay Enertainment and Convention Centre - 13 min walk - 1.2 km
  • Caneland Central - 15 min walk - 1.3 km
  • Bluewater Lagoon - 15 min walk - 1.3 km
  • Harrup Park - 3 min drive - 2.2 km

Getting around

  • Mackay, QLD (MKY) - 8 min drive
  • Mackay Station - 10 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 25 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Mojos - ‬7 min walk
  • ‪Metropolitan Hotel - ‬1 min walk
  • ‪The Dispensary - ‬5 min walk
  • ‪Taylor's Hotel - ‬7 min walk

About this property

Quest Mackay on Gordon

  • Quest Mackay on Gordon puts you in a great location, within a 15-minute walk of Artspace Mackay and Mackay Enertainment and Convention Centre. Guests can take a dip in the outdoor pool and indulge in spa services. A fitness center and a terrace are offered, and in-room conveniences at this luxurious hotel include refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 113 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2.5 percent for credit card payments
    • The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • This property enforces quiet hours from 7:00 AM to 7:00 AM
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (AUD 15 per day)
    • Limited onsite parking (max 1 space per unit)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills
  • Room service (limited hours)

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • DVD player
  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils

More

  • Housekeeping on weekdays
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of AUD 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of AUD 50 (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per night

Pets

  • Service animals exempt from fees

Parking

  • Covered self parking costs AUD 15 per day
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Frequently asked questions

Does Quest Mackay on Gordon offer free cancellation for a full refund?

Yes, Quest Mackay on Gordon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quest Mackay on Gordon?

Yes, there's an outdoor pool.

Are pets allowed at Quest Mackay on Gordon?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quest Mackay on Gordon?

Yes. Self parking costs AUD 15 per day. Parking spots may be limited.

What are the check-in and check-out times at Quest Mackay on Gordon?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. There's a charge of AUD 50 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability).

What is there to do at Quest Mackay on Gordon and nearby?

Quest Mackay on Gordon has an outdoor pool and a fitness center, as well as spa services and a picnic area.

Does Quest Mackay on Gordon have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Quest Mackay on Gordon like?

Quest Mackay on Gordon is a short 17-minute walk from Bluewater Lagoon and 18 minutes' walk from Caneland Central.

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Reviews

Quest Mackay on Gordon Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Secure parking was a convenient and appreciated feature at this property. (9 reviews)
  • The hotel is close to excellent restaurants and cafes, offering a great dining experience. (6 reviews)
  • The pool was great, heated to a lovely temperature and a good size. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Apartment
Restaurant
Food
Amenities

Reviews

Verified review

10/10 Exceptional

We had a very enjoyable stay. The room was clean, tidy, and well-presented, with comfortable beds and everything we needed. The staff were friendly, welcoming, and happy to help whenever we had questions. There was plenty of convenient parking, which made coming and going easy. Overall, the motel was quiet, comfortable, and great value for money. I would happily stay here again and recommend it to other travellers.
Carmen, 2-night trip
Verified review

10/10 Exceptional

Modern clean rooms. Building and rooms have a bit of a smell but you get used to it quickly. Good location.
John, 1-night trip
Verified review

10/10 Exceptional

We don’t review a lot of places we stay in unless they are something special . This hotel is a special place and an amazing building and hotel . Like a self contained mini city . We had a large one beddy apartment and it would have to be the best laid out space on the market . Everything worked so perfectly and the stay was amazing . The pool complex is a stunner as well. Staff were top itch and really made us feel welcome . Fun stay and would head back there any time . Good work Quest you have nailed this hotel
paul, 2-night trip
Verified review

10/10 Exceptional

So neat, tidy and clean. Always a pleasure staying here. Very convenient in a safe area.
Eric, 3-night trip
Verified review

10/10 Exceptional

Great place to stay, very quiet and clean
Bevan, 1-night trip
Verified review

10/10 Exceptional

Room is good, staff were really friendly
Judith, 1-night trip
Verified review

10/10 Exceptional

Amazing helpful staff, very clean room, great ym and bbq area, great position
Can be king or 2 single, spacious even as singles
Nicely equipped kitchen
Lounge area
Nice shower size
karen, 5-night trip
Verified review

10/10 Exceptional

Always a pleasure to stay at quest. Great service and the amenities are always great.
Melanie, 2-night trip
Verified review

10/10 Exceptional

Great room Good pool area Close to main area
Nick, 1-night trip
Verified review

10/10 Exceptional

Excellent rooms, friendly and helpful staff, great location, good amenities with awesome pool.
Mathew, 2-night trip
Verified review

10/10 Exceptional

Amazing under 350 for 2 days and nights in a king sized super comfortable bed with a kitchen aircon and 50 inch tv haha wicked ill be staying here from now on when I breeze through town every now and then 😁👍
Clayton, 2-night trip
Verified review

10/10 Exceptional

Fantastic staff and always happy to help. We stay here every time we visit mackay and can not fault it.
Melanie, 1-night trip
Verified review

8/10 Very good

Clean room and friendly staff
Stuart, 1-night trip
Verified review

10/10 Exceptional

The room was comfortable. The pool was nice and the staff were all exceptional. Thanks for the great stay!
Mia, 2-night trip
Verified review

10/10 Exceptional

Spotless and extremely comfortable. Loved our stay. Excellent coffee shop in Coles precinct very close by and Burgerurge had excellent food
laura, 5-night trip
Verified review

8/10 Very good

Room was spotless, staff were courteous and accommodating. The only issue or concern was the exit to the parking seemed to be left open which raised concerns for safety. Would definitely stay there again.
Michelle, 3-night trip
Verified review

10/10 Exceptional

Absolutely loved our stay the staff were amazing
Rebecca, 1-night trip
Verified review

10/10 Exceptional

I always enjoy staying at this property. The team is friendly, and the whole place has such a calm, relaxing feel. The rooms are well maintained, the mattress is incredibly comfortable, and the air conditioner works beautifully — such a relief after a long day. There’s also a laundry available (located in a separate area at the property), which is really handy, and the kitchen is well equipped with everything you need for cooking. The bathroom is clean and modern too. Overall, it’s a comfortable, welcoming place to stay and always a great experience.
JANE, 2-night trip
Verified review

10/10 Exceptional

Good location, good size room, comfy bed!
Geraldine, 1-night trip
Verified review

10/10 Exceptional

The staff were very accomodating and helped us out when we were unhappy with our initial room selection.
Lucinda, 6-night trip
Verified review

10/10 Exceptional

It was the perfect room. Everything we needed for our week in Mackay. Will definitely be back.
Jasmin, 5-night trip
Verified review

10/10 Exceptional

Nice room and loved the amenities and proximity to the rest of town.
Anthony, 2-night trip
Verified review

10/10 Exceptional

Reception staff were amazing. Very friendly and helpful
Daniel, 1-night trip
Verified review

10/10 Exceptional

Really helpful staff who did a lot to support our stay
David, 4-night trip
Verified review

10/10 Exceptional

Great short break. Pool area was amazing and a short walk to restaurants and shops.
Mark, 2-night trip