Pros -
Check in was friendly enough - I do note was convenient for arrival time after travel delays.
Grateful for English speaking.
Good location.
Safe door systems to stairs and lift use - good protection for anyone wandering in.
Cons -
Room size restrictive, one way system to pass another person.
Tea and coffee in room facility terrible - the only plug sockets available are on an adapter right beside the pillow. To boil the kettle, you have to set up on the floor next to the bed.
No milk, told there might be a fee for milk so didn't bother any further, saved me from making drinks on the floor anyway.
Odd bed lamp coming away from the headboard.
Drippy shower head (ie. Once off, it just kept dripping), low water pressure, bit of a cheap shower head.
Safe in the wardrobe needs replacing, the door needed to be lifted in a particular way to open again.
+ Woke up with someone else's long hair stuck to my face.
Average at best, definitely not a 4 star hotel as proclaimed online in places.