Calle del Sargento No. 6-87, Cartagena, Bolivar, 130001
What's nearby
Walls of Cartagena - 4 min walk - 0.4 km
Clock Tower - 6 min walk - 0.5 km
Cartagena de Indias Convention Center - 12 min walk - 1.1 km
San Felipe de Barajas Castle - 5 min drive - 3.8 km
Bocagrande Beach - 9 min drive - 2.7 km
Getting around
Rafael Nunez Intl. Airport (CTG) - 16 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Los Tacos del Gordo - 2 min walk
Uma - 2 min walk
Townhouse Rooftop - 2 min walk
Restaurante Carmen Cartagena - 1 min walk
Restaurante Mistura - 1 min walk
About this property
Bastión Luxury Hotel
Located just 4 mi (6.4 km) from the airport, Bastión Luxury Hotel offers a shuttle (available 24 hours). You can grab a bite to eat at the restaurant and visit the spa to be pampered with sports massages, facials, or aromatherapy. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace, and a poolside bar. Fellow travelers love the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
Hotel size
51 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Parents must have child's birth certificate and photo ID*
Pets
Pets stay free
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport shuttle (available 24 hours)*
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
What to do
Beach nearby
Access to nearby outdoor pool
Free bicycles nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
24-hour fitness center
An outdoor pool
Full-service spa
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
40-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Airport shuttle service is offered for an extra charge of USD 17 per vehicle (one way)
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Bastión Luxury
Bastión Luxury Cartagena
Bastión Luxury Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel Cartagena
Frequently asked questions
Does Bastión Luxury Hotel offer free cancellation for a full refund?
Yes, Bastión Luxury Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bastión Luxury Hotel?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Bastión Luxury Hotel?
Yes, pets stay free.
Is parking offered on site at Bastión Luxury Hotel?
Sorry, there's no onsite parking at Bastión Luxury Hotel.
Is airport shuttle service offered by Bastión Luxury Hotel?
Yes, an airport shuttle is available. The charge is USD 17 per vehicle one way.
What are the check-in and check-out times at Bastión Luxury Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Bastión Luxury Hotel?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (9-min drive) is nearby.
What is there to do at Bastión Luxury Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Bastión Luxury Hotel also has a 24-hour fitness center and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Bastión Luxury Hotel?
Yes, there's an onsite restaurant.
What's the area around Bastión Luxury Hotel like?
Bastión Luxury Hotel is a short 6-minute walk from Clock Tower and 3 minutes' walk from Plaza de San Diego. The local area is walkable and popular for its beaches.
Bastión Luxury Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 30, 2024
cheryl
cheryl, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 23, 2024
David
David, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 19, 2024
Verified traveler
2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 25, 2024
An outstanding hotel. From the moment we booked to our leaving today we were treated with the utmost care and kindness. Everyone knew our name, made sure we had everything we needed and always had a smile. Highly recommend!
Susan
Susan, 4-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 20, 2024
My husband and I stayed here given that we had previously celebrated our pre-wedsibg cocktail a couple of years ago in their rooftop.
*Negative*
I mentioned that we has chosen the hotel to celebrate our anniversary prior to arrival and also twice to the General Manager and also the concierge and I didnt even get a note in my bedroom, a chocolate or any anything… they didnt even offer a romantic dinner setting for us to book (bare in mind that in Colombia, September is the love and frienship month, hence hotels offer this).
They have a small gym with a treadmill, an elliptical and a bike. The treadmill was not working and the overall equipment was old
Could improve the control on the access to the rooftop (who can be there. Eg. Locals with hotel guests).
*Positive*
Food and restaurant bar service was superb. Kudos to Jorge and Kevin for always having a smile.
Location is also one of the best ones in the old town. Super central and pne of the safest streets
Swimming pool is very nice and the hotel is never packed
Isabella
Isabella, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 13, 2024
su personal muy amable!
Gilberto
Gilberto, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2024
This hotel is 10/10. The staff are amazing. Make sure you get Jorge to make you a mean margarita! The location is prime and there’s plenty of awesome spots to dine/roam around.
Belinda
Belinda, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2024
Bastión hotel is an amazing property! Room was large, comfortable bed, spacious shower. Staff was very friendly and helpful. Breakfast spread was magnificent and delicious!
Liliana
Liliana, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2024
We had such an amazing stay. The staff was friendly and helpful. Jhordan was attentive with booking our tour and our dinner reservations. I would recommend this hotel to friends and family.
Maria
Maria, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 4, 2024
In general the service is excellent, the staff is wonderful, Mr. Jorge at the pool is special, his professionalism and service are special, I would definitely repeat my stay there.
Leonardo
Leonardo, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 3, 2024
Francisco
Francisco, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 2, 2024
Nice hotel. The staff is very friendly and helpful. Except for the security guard at the door looking at me as if I didn't belong in the hotel and actually asking if I was a guest the first night I was there every thing was great. Breakfast was excellent.
Maura
Maura, 4-night trip
Verified Expedia guest review
8/10 Very Good
Aug 25, 2024
Hotel was beautiful and location was great too. Was very near the main market with many restaurants and shops nearby
Verified traveler
3-night trip
Verified Hoteles.com guest review
6/10 Good
Aug 19, 2024
Great location, beautiful hotel but somewhat outdated as there was poor wifi connection and elevators continuing to brake or be slow.
Also because the main lobby is open to the outdoors, it gets extremely hot and humid there.
Breakfast was lovely but they need more indoor dining space.
Jackie
Jackie, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 10, 2024
El hotel muy bien, sin embargo en la habitación por ser piso de madera en la madrugada se pusieron a hacer ruido de muebles y no se pudo descansar placenteramente. Todo lo demás 10/10
Steven
Steven, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
Carlos
Carlos, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2024
Great location within the walled city. A stones throw from some of the best restaurants.
Alex
Alex, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Awesome!
Ricardo
Ricardo, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 30, 2024
God service and location
Alicia Isabel
Alicia Isabel, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
Fernando
Fernando, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 25, 2024
One of the nicest hotels I have used during my travels. The hotel had an old colonial feel that mixed traditional and modern. The rooms were gorgeous (traditional beds and high ceilings). The best hotel breakfast of all time - the fresh fruit was such a nice start to the day. Finally, the service team and staff was incredible. When I return to Cartagena, I will definitely use this hotel.
Natalie
Natalie, 3-night trip with friends
Verified Expedia guest review
4/10 Fair
Jul 25, 2024
La ultima noche no pude dormir ya que entro una aroma de Pintura por los ductos del aire tuve que apagar el aire aun asi era mucho el aroma, estuve mareado por los 2 siguientes idas, les comente a las perosnas del front Desk y si me dijeor que habia sido pintura ya que habian pintaod el lino yh se les escapo el aroma por los ductos.
Fernando
Fernando, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
El staff con una excelente atención personalizada. Atentos a las necesidades de mi acompañante con una lesión, en todo momento dispuestos a apoyar. La habitación cómoda, acogedora.
Lucia
Lucia, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
Sukaina
Sukaina, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 16, 2024
Love my stay at this hotel. The on-site restaurant had great food that was actually really tasty And affordable. I got a spa massage and the masseuse did an amazing job. The rooms were always kept clean, and the staff is always very friendly. I would definitely recommend this hotel because it's conveniently located to everything inside the wall city