Booked what was advertised as a Luxury room, paying the higher rate, the room was tired, no walk in shower, no plugs at the side of the bed, except one for the lamp. Also, I was quoted £100 cheaper when I booked the room several months before, when I paid at reception, how was it £100 more expensive? the exchange rate can of course fluctuate, but I have cheched the rates on both dates and it did change by a few Baht? Either Hotels got it badly wrong or the Hotel. The Hotel shrugged their shoulders. Be careful when booking and getting a GBP quote, you might get a nasty suprise. Also. the breakfast was excellent upto the point where one morning, my niece cut into a grilled tomato and discovered maggots, allbeit, cooked. We raised this with the staff but they just shrugged it off, no apology or follow up.