Located in the heart of Downtown Tacloban, Hotel XYZ offers a vibrant retreat with an airport shuttle and a poolside bar. Treat yourself to a rejuvenating massage at the onsite spa or lounge by the outdoor pool. With free in-room WiFi, dry cleaning/laundry services, and luggage storage available.
Hotel XYZ is a great choice for a stay in Tacloban. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. A bar/lounge, a fitness center, and a hot tub are other highlights. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
56 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Early check-in subject to availability
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Transfers
Airport shuttle from 6 AM to 10 PM*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–9:30 AM
3 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Fitness center
Full-service spa
Hot tub
Sauna
Reception hall
Accessibility
Elevator
Room amenities
Be entertained
LED television
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PHP 595.00 for adults and PHP 297.50 for children
Airport shuttle service is offered for an extra charge of PHP 500 per person (one-way)
Early check-in can be arranged for an extra charge of PHP 1000.00 (subject to availability)
Late check-out can be arranged for an extra charge of PHP 1000.00 (subject to availability)
Children & extra beds
Rollaway beds are available for PHP 1400.0 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Hotel XYZ
Hotel XYZ Tacloban
XYZ Hotel
XYZ Tacloban
Hotel XYZ Tacloban, Leyte Island
Hotel XYZ Hotel
Hotel XYZ Tacloban
Hotel XYZ Hotel Tacloban
Frequently asked questions
Does Hotel XYZ offer free cancellation for a full refund?
Yes, Hotel XYZ does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel XYZ?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel XYZ?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel XYZ?
Yes, an airport shuttle is available from 6 AM to 10 PM on request. The charge is PHP 500 per person one-way.
What are the check-in and check-out times at Hotel XYZ?
Check-in start time: 3:00 PM; Check-in end time: noon. There's a charge of PHP 1000.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PHP 1000.00 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel XYZ and nearby?
Hotel XYZ has a spa and a fitness center.
Are there restaurants at or near Hotel XYZ?
Yes, there are 3 onsite restaurants.
What's the area around Hotel XYZ like?
Hotel XYZ is a short 8-minute walk from Tacloban City Hall and 10 minutes' walk from Balyuan Amphitheatre.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel XYZ Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.8
Location
8.8
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently excellent with great options and friendly service. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Restaurant
Food
Breakfast
Toilet
Bathroom
Gyms (public)
Building
Family friendly
Reviews
Verified
10/10 Exceptional
Feb 6, 2026
The staff was so friendly and so courteous, our room was kept clean
Myah
Myah, 11-night trip
Verified
10/10 Exceptional
Dec 4, 2025
Even though it's rated as a 3 star hotel, they still have 5 star service and food. It's a really good place to stay and the staff are very well trained and take their job seriously. They have very good service and the food is really good.
Christian Jude Cabrera
Christian Jude Cabrera, 2-night trip
Verified
10/10 Exceptional
Nov 12, 2025
The room was ok, the staff was amazing
Shawn
Shawn, 2-night trip
Verified
10/10 Exceptional
Sep 12, 2025
The room was great, the staff was very polite and attentive, I will definitely be staying there again
Shawn
Shawn, 3-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Best place in Tac! Clean modern and affordable. It’s the best deal in the city with free gourmet breakfast! Yes it’s included! They have a cool top floor pool that overlooks the city and right next to it is a restaurant/bar. The groundfloor has also a fusion restaurant that serves different menus and a coffee/pastry shop in the lobby! Will definitely stay again the the future!
Arnel
Arnel, 1-night trip
Verified
6/10 Good
Feb 3, 2026
The hotel is showing signs of age. Some mold in the shower sprayer
The restaurant is very good with a lot of choices on the menu. The bed is comfortable. The bathroom doesn’t make much sense. The toilet is in one room with a sink with no soap or towel to use after you finish. There is a full length mirror on the inside of the door, I guess, so you can watch yourself go???
The staff and spa staff are all very friendly and helpful.
Anthony
Anthony, 2-night trip
Verified
10/10 Exceptional
Sep 20, 2025
Very peaceful environment
ROBERT
ROBERT, 1-night trip
Verified
10/10 Exceptional
Dec 17, 2024
Awesome hotel with great restaurants & night life.
Nigel
Nigel, 2-night trip
Verified
8/10 Very good
Oct 11, 2023
we enjoyed our stay and food was very good
David
David, 2-night trip
Verified
6/10 Good
May 27, 2024
Good location and great set hotel set up.
Ruby Ann
Ruby Ann, 2-night trip
Verified
10/10 Exceptional
Mar 19, 2025
Amazing, friendly staff
Merle
Merle, 2-night trip
Verified
10/10 Exceptional
May 1, 2024
Great price and location
Brian
Brian, 7-night trip
Verified
10/10 Exceptional
Jan 31, 2025
Just a fun, relaxing place.
John
John, 1-night trip
Verified
2/10 Poor
Feb 9, 2026
The room was outdated, sink was clogged, had to inform the staff TWICE just to fix the sink, shower drain poorly designed, it floods when you take a shower. AC was dripping/leaking. You can also hear the people pooping next room. Gym was 0 stars, no AC it was hot as hell, only one equipment and it was broken. One guy manning the cafe was too busy on his phone he was ignoring us, me and my nephews and nieces as we were buying desserts, his coworker had to tap him to notice us. The only good thing was the staff was courteous. The food was great too hence the one star.
Edrian
Edrian, 8-night trip
Verified
10/10 Exceptional
Jun 17, 2024
Heart of downtown ,shopping options ,very convenient location, food was excellent at the hotel, clean and very friendly staff
Kelly
Kelly, 3-night trip
Verified
8/10 Very good
Nov 21, 2024
Very foreigner friendly and good food with a little Coffee and Pastry shop that is really good the top restaurant has beautiful view of the sea and Tacloban
James
James, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2025
Hotel XYZ stay
It was an ok hotel for the price. The breakfast was the best part.
Jonathan
Jonathan, 10-night trip
Verified
10/10 Exceptional
Dec 11, 2025
the valet opening the door and the warm greeting from all the staff made me feel right at home as soon as i stepped inside. Room Was very clean and spacious.
Dinner on level 9 was also excellent. A taste of western food is nice break from rice everyday. It was a treat really.
Breakfast was included in the booking and breakfast was great. My wife had the triple cheese toasty with the brew coffee and i had the french toast with bacon and scrambled eggs.
This hotel is a good location for Immigration matters as its only 5 minutes away and also PSA for papers is 5 minutes away so perfect for our needs.
Across the road you have a department store also very convenient.
Will stay again. XYZ is my go to.
pascal
pascal, 1-night trip
Verified
8/10 Very good
Feb 29, 2024
Overall enjoyed our stay, hotel was nice dinning options were great. The staff was wonderful
James
James, 2-night trip
Verified
8/10 Very good
Oct 27, 2025
Overall our experience at XYZ was great. We always find the staff very helpful and friendly. The complimentary breakfast is always a highlight that we look forward to when staying there. The rooms are generally very good but on our most recent stay, the room we had (606), had a big concrete column that was very close to the end of the bed. This made it a bit harder to move around the room and get to fridge and desk area. Other than that everything was great as always.
Nathan
Nathan, 1-night trip
Verified
8/10 Very good
Dec 2, 2025
I have stayed at XYZ before and would recommend staying again. The most impressive part is how comfortable the bed is...it's heaven. The TV worked unlike other hotels. The staff are friendly and the door staff are incredibly helpful. The hotel gave me an upgraded room, which wasn't as good as previous. Although the bathroom was larger and supposedly wheelchair accessible, it would benefit from a shower seat. Also the bidet had no water pressure. The restaurant is good with some decent choice. Despite the few minor glitches, for a comfortable experience at a fair price I would choose Hotel XYZ.
Lance
Lance, 1-night trip
Verified
10/10 Exceptional
Jul 30, 2025
Hotel room itself and crews are exceptional, breakfast was delicious.. except they never mentioned on booking about the renovation of the pool which family was looking forward to enjoy. So that's the downpart of the hotel,.. rather they told us during check in so, family was a bit disappointed, but rather than that, we had fun.
Irene
Irene, 2-night trip
Verified
10/10 Exceptional
Feb 10, 2024
Great time I definitely recommend this hotel
Great time, very accommodating and excellent customer service. met up with family at the hotel, we all had rooms, and could spend time together having fun. The in room massages were perfect and just what I needed!
Kenneth
Kenneth, 1-night trip
Verified
10/10 Exceptional
Jul 13, 2025
Best hotel in the area. Very friendly staff and pretty decent food. The mango and watermelon shakes are not creamy shakes but more like slushis. Very fresh and amazing. Its not the best hotel but it is great for the area.
Jts the best you'll find