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Emerald Garden International Hotel

3.0 star property
Medan hotel with 2 restaurants and spa

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Emerald Garden International Hotel

Minibar, in-room safe, desk, free cribs/infant beds
32-inch LCD TV with cable channels, TV
Interior
2 bars/lounges, lobby lounge
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Spa
  • Connecting rooms available
  • Bar
  • Pool
  • Gym

Main amenities (12)

  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Health club
  • Outdoor tennis court
  • Sauna
  • Children's pool
  • 24-hour room service
  • Business center
  • 3 meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free cribs/infant beds

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room (Executive Deluxe)

Executive Room (Executive Deluxe) | Minibar, in-room safe, desk, free cribs/infant beds

Executive Room (Executive Deluxe)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

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Kitchen
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Air conditioning
Refrigerator
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About the neighborhood

Map
Jl. K.L. Yos Sudarso No. 1, Medan, North Sumatra

What's nearby

  • Grand City Hall - 18 min walk
  • Medan Mall - 3 min drive
  • Tjong A Fie's Mansion - 3 min drive
  • Sun Plaza - 3 min drive
  • Maimun Palace - 4 min drive

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 45 min drive
  • Pulu Brayan Station - 12 min drive
  • Medan Station - 20 min walk
  • Bandara Kualanamu Station - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sari Laut Nelayan Restaurant - ‬10 min walk
  • ‪Mie Sop Kampoeng Bambu Cafe - ‬14 min walk
  • ‪Waroeng Steak and Shake - ‬8 min walk
  • ‪Marriott Cafe - ‬8 min walk
  • ‪Lekker Urban Food House - ‬4 min walk

About this property

Emerald Garden International Hotel

Emerald Garden International Hotel is a great choice for a stay in Medan. Guests can be pampered with massages at the spa, and Meranti, one of 2 restaurants, serves Indonesian cuisine. Other highlights include 2 bars/lounges, an outdoor pool, and a health club.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 158 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in time starts at noon
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Traveling with children

  • Children's pool

What to do

  • Tennis

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (8780 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Meranti - This coffee shop specializes in Indonesian cuisine.
The Palace - This restaurant specializes in Chinese cuisine. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
Executive Club - This buffet restaurant serves breakfast only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 200000 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for IDR 150000 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Emerald Garden Hotel
Emerald Garden International
Emerald Garden International Hotel
Emerald Garden International Hotel Medan
Emerald Garden International Medan
Hotel Emerald Garden
Emerald Garden Hotel Medan
Emerald Garden International Hotel Hotel
Emerald Garden International Hotel Medan
Emerald Garden International Hotel Hotel Medan

Frequently asked questions

Does Emerald Garden International Hotel offer free cancellation for a full refund?
Yes, Emerald Garden International Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Emerald Garden International Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Emerald Garden International Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Emerald Garden International Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Emerald Garden International Hotel?
Yes, an airport shuttle is available. The charge is IDR 200000 per vehicle one way.
What are the check-in and check-out times at Emerald Garden International Hotel?
You can check in starting at noon. Check-out time is noon.
What is there to do at Emerald Garden International Hotel and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Emerald Garden International Hotel also has 2 bars and a sauna, as well as a health club.
Are there restaurants at or near Emerald Garden International Hotel?
Yes, there are 2 onsite restaurants, featuring Indonesian cuisine.
What's the area around Emerald Garden International Hotel like?
Emerald Garden International Hotel is located a short 18-minute walk from Grand City Hall.

Emerald Garden International Hotel Reviews

Reviews

7.2

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Very Good

The room is generally clean and good.
The stay is awesome. But the hand shower head water pressure is very low. The management should look into it. Breakfast so so.....
Verified Hoteles.com guest review

8/10 Very Good

good place to stay with little defect
Verified Expedia guest review

6/10 Good

improve the rooms condition and change type of foo
the food option should more especially main course and most of is chill, even myself enter restaurant by 9.30m. required much better chef of improved the chef food preparation. improve the hot water condition little hot not as per expectation.
Verified Hoteles.com guest review

6/10 Good

Small Room
Reserved for executive deluxe room but iy feels like a superior standard room
Verified Hoteles.com guest review

10/10 Exceptional

great stay at emerald garden
It was very great room. I feels so comfort over there. And also really close to the place i make an appointment.
Verified Hoteles.com guest review

8/10 Very Good

Verified Hoteles.com guest review

8/10 Very Good

Good and value for money
The room and bath room is quite clean , not superb as 5 stars hotel. Breakfast has not much variety. WIFI in the room and hotel area is not so strong and always weak. But overall is good, acceptable for 3-4 stars !
Verified Hoteles.com guest review

4/10 Fair

Kakitangan kurang mesra
Verified Hoteles.com guest review

8/10 Very Good

Hotelzimmer an sich entsprechen westlichen Standards dieser Klasse, also empfehlenswert. In Indonesien muss man bei 4 Sternen schonmal vorsichtig sein. Frühstück ist eher auf indonesische Küche ausgerichtet, kaum continental breakfast. Restaurant mit Raucher und Nichtraucherbereich. Komplett rauchfreie Restaurants findet man in Indonesien aber auch kaum.
Verified Expedia guest review

6/10 Good

ただ宿泊するだけならｺｽﾄﾊﾟﾌｫｰﾏﾝｽのあるﾎﾃﾙ
改装後の為部屋の清潔感には問題ありません。朝食も価格にしては種類が豊富です。 日本人にはNHKﾜｰﾙﾄﾞしか視聴できない為少し不便なのと、夜1時ぐらいまで、ｸﾗﾌﾞの音楽が聞こえてくるのと 早朝ﾓｽｸから音が聞こえる為、音が気になる人にはｵｽｽﾒできません。
Verified Expedia guest review