We were searching for a 3 star hotel in Guangzhou on Expedia.ca, and this hotel popped up under this category. We were under the impression that this was a 3 star hotel, but after checking in, the room was not what we expected. After adding an additional 100 RMB per night room upgrade, we recieved the best room in the hotel. However, we still found everything there filthy. There were cockroaches found in the elevator. There was dust, hair, and dirt everywhere. The carpets were never vacuumed, and the floors were never swept. The bed sheets have yellow and brown stains on it, and the bathroom smelt of sewage. Dirty sheets were piled on the stairway between the 14th and 15th floor. There was a hair dryer mounted on the wall with a short broken cord attached; we were unable to make use of this. When we inquired about upgrading to a better room at the reception desk, the hotel manager over heard our conversation and reacted in a very unprofessional manner. She made it very clear that she was upset with our dissatisfaction, and instead of addressing our concerns she provided little assistance making it seem like we were the ones inconveniencing her. I would not recommend this hotel to anyone. This hotel doesn't even qualify as a 1 star.