Absolute disaster this place is.
Firstly there are a few "renevated" rooms and the rest that are in need of renovation, sadly mine was the latter.
Rooms are split over different buildings, the one I sadly stayed in was connected to a function room. This had one of the two weddings at the venue that evening. Parking was non existent.
The next issue was the disco that went on until midnight, getting louder with more people singing to the likes of wonder wall and I've had the time of my life, sadly with a few drinks, the tunes were very much out of tune. As midnight arrived, boos from the audience as the music stopped, however just 30 mins later fireworks were being set off and 15 mins after that it was time for the bar staff to empty all the bottles into the bins outside the room window.
Sadly the manager was not available at 8am, so a message was left and a promised call back later interest morning. No call, so I chased this up and spoke with "Marios" who explained he was sorry it wasn't up to my expectations and that it is in their terms and conditions about noise at the weekend (I can't find it), so basically my issue, he wanted to refund 50 percent of the room, frankly at the price I paid £190 and the fact he was refunding in reality 30 percent after fees, I rejected this and will follow my issue up with hotels.com.
Sadly Best Westerns used to be a decent brand, most need renovation, but if you want a quiet stay, run, don't walk.....to an alternative hotel.