2/10 Mediocre
11 de nov de 2025
The fire alarm went off and there was nobody onsite to help. No evacuation procedure or plan. Luckily there wasn’t a fire BUT had there have been it would have been a nightmare. We were out in the cold awaiting instructions. Management are not onsite, you call the number you have and ask where do we go? Meeting assembly point, what happens now and the answer. I don’t know and management have been called! I asked for the lady to call management to see when they would arrive. No call backs. I was told management are from out of town. Someone else calls the fire service which is a waste of resources and their time, I felt terrible. There wasn’t even a plan for the building. No layout. No instructions. Firefighters went in. No fire. No key for the fire panel the key was locked in the inside store cupboard/room. The guy attending was not management. Came from Wakefield. If anything happens whilst you are here you’d have no help. A young guy said it was his second time staying. First time he got locked out management called him 7.30 in the morning he stayed awake waiting for his call at the McDonald’s as it’s 24 hours. BUT we were waiting outside because it was an expected any minute someone will turn up. I got to the room 1am up for 5! If you stay here, stay knowing there’s no management. If like me you are no good with technology you can’t work the heating it’s all wifi and I couldn’t work it out. Bathroom was FREEZING. So many bad things but beautiful inside. Well maintained.
Donna
Donna, viaje de negocios de 1 noche
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