Room located on third floor no lift which was a bit difficult as we had a bit of luggage. Our room was an attic room with low ceilings, which can be challenging for taller people.
On arrival, we accessed the property via the key box and followed the instructions, which was fine.
WIFI access was good.
When looking to use the shower on the first night, there was no hook and we manually had to hold to shower effectively. We informed the owner and this was fixed the following morning and they apologised for the inconvenience
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A small and large towel was provided for each person, but we were staying for two nights so requested extra towels, which were provided for free.
The location of the property is good, as close to bus station and cruise port, plus bus stop to Old Town.
Note: this is not a hotel - this is rent a room - this is stated clearly on documents within the room.
Overall a clean and comfortable stay in Dubrovnik, any issues were sorted promptly.