THE MARK GRAND HOTEL

Property class: 3
Hot springs hotel with full-service spa, connected to a shopping center, near GMO Arena Saitama

Choose dates to view prices

At THE MARK GRAND HOTEL, you'll be just a 5-minute drive from GMO Arena Saitama and Omiya Park. Guests can be pampered with spa services at the spa, and 日本料理 秋ヶ瀬, one of 2 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights include 2 indoor pools, a bar/lounge, and a health club.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools and 3 hot tubs
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Coffee shop/cafe
  • 6 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Private bathroom
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • LCD TV
  • Minibar (stocked, free items)
  • Self parking (surcharge)
The current price is $54
$60 total
Sep 27 - Sep 28

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Hotel-selected room, Non-smoking ([19 square meters or more][19 square meters or more])

A hotel room with a bed, a window with a cityscape view, a red wall, and a white curtain.

Hotel-selected room, Non-smoking ([19 square meters or more][19 square meters or more])

  • Sleeps 1

View all photos for Superior Twin 27sqm Non-Smoking

A hotel room with two beds, a desk, a chair, a TV, and a small table with a lamp.

Superior Twin 27sqm Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

A hotel room with two beds, a small round table, two armchairs, and large windows offering a city view.

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

A hotel room with a sofa, a small table, a bed with blue headboard, and a view of the city.

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

A hotel room with two beds, a sofa, a small table, and large windows offering a city view.

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

A hotel room with a large bed, a sofa, a small table, and a view of the city through large windows.

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

A modern hotel room with a large bed, two armchairs, a small table, and a city view through large windows.

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mark Superior Twin (Free Parking, Free Flow, 12 PM Checkout) Non Smoking

A hotel room with two beds, a blue headboard, a nightstand with a lamp, and a control panel.

Mark Superior Twin (Free Parking, Free Flow, 12 PM Checkout) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Wide Double Room, Non Smoking (10 AM Checkout)

A hotel room with a bed, a desk with a chair, and a door leading to another room.

Wide Double Room, Non Smoking (10 AM Checkout)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Check out time: 10:00)

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Twin Room, Non Smoking (Check out time: 10:00)

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (Check out time: 10:00)

A hotel room with two beds, a desk with a television, a chair, a small table, and a window with curtains.

Standard Twin Room, Non Smoking (Check out time: 10:00)

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking (Check out time: 10:00)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Twin Room, Non Smoking (Check out time: 10:00)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mark Standard Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

A hotel room with a large bed, a sofa, a small round table, and a TV mounted on the wall.

Mark Standard Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mark Simple Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

A modern hotel room with a large bed, a built-in desk, a vanity with a mirror, and a television.

Mark Simple Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Comfort (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

A modern hotel room with a bed, seating area, and a desk.

Grand Comfort (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Grand Quad (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

A modern hotel room with a large bed, a desk, a chair, and a small table.

Grand Quad (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Upper Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

A modern hotel room with two beds, a sofa, a table, and a large window.

Grand Upper Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Private Sauna (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

A hotel room with a sofa, a bed, a small table, and a bedside lamp.

Private Sauna (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

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About the neighborhood

Map
3-2 Shintoshin Chuoku, Saitama, Saitama, 330-0081

What's nearby

  • Keyaki Hiroba - 6 min walk - 0.6 km
  • GMO Arena Saitama - 8 min walk - 0.7 km
  • Cocoon City - 12 min walk - 1.1 km
  • The Museum of Modern Art, Saitama - 4 min drive - 2.1 km
  • Yono Park - 4 min drive - 2.0 km

Getting around

  • Haneda Airport (HND) - 99 min drive
  • Narita Intl. Airport (NRT) - 117 min drive
  • Miyahara station - 4 min drive
  • Saitama-Shintoshin Station - 12 min walk
  • Yonohommachi Station - 20 min walk

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪EXCELSIOR CAFFÉ - ‬9 min walk
  • ‪杵屋 さいたま新都心店 - ‬9 min walk
  • ‪みとう庵 - ‬8 min walk
  • ‪舎鈴 - ‬8 min walk

About this property

THE MARK GRAND HOTEL

  • At THE MARK GRAND HOTEL, you'll be just a 5-minute drive from GMO Arena Saitama and Omiya Park. Guests can be pampered with spa services at the spa, and 日本料理 秋ヶ瀬, one of 2 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights include 2 indoor pools, a bar/lounge, and a health club.

At a glance

Hotel size

    • 34 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Covered onsite self parking (JPY 1500 per night; includes in/out privileges)
    • Covered onsite extended parking (JPY 1500 per day)

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining

Traveling with children

  • Children stay free (see details)

Working away

  • 6 meeting rooms
  • Conference space (4489 square feet)

Services

  • 24-hour front desk
  • Romance packages

Facilities

  • Health club
  • 2 indoor pools
  • Full-service spa
  • 3 hot tubs
  • Sauna
  • Steam room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Housekeeping on request
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Central Wellness Club. The spa is equipped with a sauna. The spa is open select days. There are hot springs/mineral springs on site.

Dining

日本料理 秋ヶ瀬 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.
Sereno - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4000 per person

Parking

  • Covered self parking costs JPY 1500 per night with in/out privileges
  • Covered extended parking costs JPY 1500 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

THE MARK GRAND HOTEL Hotel
THE MARK GRAND HOTEL Saitama
THE MARK GRAND HOTEL Hotel Saitama

Frequently asked questions

Does THE MARK GRAND HOTEL offer free cancellation for a full refund?

Yes, THE MARK GRAND HOTEL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at THE MARK GRAND HOTEL?

Yes, there are 2 indoor pools. Guests have pool access from 10:00 AM to 7:00 PM.

Are pets allowed at THE MARK GRAND HOTEL?

Sorry, pets aren't allowed.

Is parking offered on site at THE MARK GRAND HOTEL?

Yes. Self parking costs JPY 1500 per night. Extended parking costs JPY 1500 per day.

What are the check-in and check-out times at THE MARK GRAND HOTEL?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.

What is there to do at THE MARK GRAND HOTEL and nearby?

Have fun during the warmer months with activities nearby such as swimming. Enjoy treatments at the spa, a relaxing soak in one of the 3 hot tubs, and an invigorating swim in one of the 2 indoor swimming pools. THE MARK GRAND HOTEL also has a sauna and a steam room.

Are there restaurants at or near THE MARK GRAND HOTEL?

Yes, there are 2 onsite restaurants, featuring Japanese cuisine.

What's the area around THE MARK GRAND HOTEL like?

THE MARK GRAND HOTEL is in Chuo Ward, a short 10-minute walk from GMO Arena Saitama and 8 minutes' walk from Keyaki Hiroba.

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Reviews

THE MARK GRAND HOTEL Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant and bar were great and the breakfast room had a lovely interior. (3 reviews)
  • Breakfast was delicious with a great variety, including fresh handmade food and unique options like yogurt with gelato-like texture. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

8/10 Very good

Great location, clean and friendly staff!
Verified review

10/10 Exceptional

Room was so spacious and clean. The staff was super friendly! Great location and plenty of amenities!
Verified review

10/10 Exceptional

Super comfortable hotel with large room and for a very fair price
Verified review

10/10 Exceptional

Polite and professional staff, awesome facilities complimentary drinks
Verified review

10/10 Exceptional

Absolutely amazing, great service great people, wish I didn’t have to leave!
Verified review

10/10 Exceptional

Grand floor room was very nice. Clean with plenty of amenities. Staff were very friendly and helpful. The service in the restaurant could have been better but still 5 stars overall.
Verified review

8/10 Very good

Room was clean. The hotel was nice. Just didn't like the fact that the Gym and spa were additional charges where it didn't mention that in the expedia listing.
Verified review

10/10 Exceptional

I stayed in the Grand King Room on the upper floors. Was so lovely to have a massive comfy bed, room to stretch out in, a great TV, free flow drinks in the bar and an excellent quiet breakfast buffet with fresh handmade food beautifully presented and served. Everything was clean, everyone was helpful and even though it's a little out of Tokyo centre, I enjoyed the peace of that and the east access to stations within walking distance. I hugely recommend the nearby bonsai museum/village and the railway museum too. Again both in easy reach.
Verified review

6/10 Good

Everything was great but the staff didn’t seem to coordinate where we should go. They sent us to the 15 floor then told to go to the third floor but then told to go to the fourth floor. Also baggage to and from venue was very slow. With three children and two being on the spectrum was very difficult to get around. But the facility itself was very, very good.
Verified review

8/10 Very good

The rooms are a old fashioned but well maintained
Verified review

10/10 Exceptional

Great atmosphere in the hotel bar loved the jazz soundtrack.
Verified review

8/10 Very good

It was okay
Verified review

10/10 Exceptional

Staff good
Verified review

10/10 Exceptional

10/10 Best hotel I have ever stayed at. Will stay again
Verified review

10/10 Exceptional

This was rated as a 3-star hotel in Japan. However, it would be a 5-star property in the USA. I have traveled all over the world, and this is one of the finest hotels I have ever visited. Exceptionally well managed, with a wonderful staff, I will definitely be back!
Verified review

10/10 Exceptional

Staff were polite despite the communication barrier. Hotel was nice, clean and airy. Complimentary drinks was very good
Verified review

8/10 Very good

Yes. Everything is good.
Verified review

10/10 Exceptional

Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
Verified review

10/10 Exceptional

Nice
Verified review

2/10 Poor

Terrible experience If you have a tattoo forget about swimming at this hotels pool - also pool costs $7 per person if you dont have a tatoo, towels $3.50 - restaurant is ridiculously over priced - used laundry facilities at hotel( 8 shirts, 8 underwear and socks (basically under 1 load of laundry) $114 !!!..Noone speaks English and you would think someone would - everything so expensive - rooms crazy small - would have never brought a child to stay here if I wasn't allowed to take him swimming ...their solution- BUY sleeves to cover my tattoos - never a manager their to speak to Don't waste your time ...glad we moved onto another hotel
Verified review

8/10 Very good

A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good. The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Verified review

8/10 Very good

仕事の忙しさに体力の回復を図りたくて利用しました。宿泊した部屋にバスタブが無かったので､それだけが残念でしたが、その分チェックアウトが12時で朝がゆっくりと過ごせて本当にありがたかったです。
Verified review

8/10 Very good

基本的には、無人のチェックイン・アウトなので、ホテルスタッフと接することなく滞在するが、何かの場合の相談には親切に対応してくれる。 室内は非常に綺麗で衛生的、風呂トイレも使いやすかった。ただし、アメニティは標準的、あるいは少し物足りない。
Verified review

8/10 Very good

環境清潔乾淨，餐廳酒吧也都很好，這是我第二次的入住，下次會再來。
Verified review

10/10 Exceptional

なし