Escape to an urban retreat with stunning views from the rooftop terrace. Rejuvenate your senses at Sangawan Spa or take a refreshing dip in one of two pools.
Take in the views from the rooftop terrace when you stay at Grand Swiss-Belhotel Darmo. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge.
Languages
English, Indonesian
At a glance
Hotel size
227 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Services
24-hour front desk
Concierge services
Luggage storage
Facilities
ATM/banking
Rooftop terrace
An outdoor pool
An indoor pool
Full-service spa
Accessibility
Elevator
Elevator door width (inches): 79
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Front entrance ramp
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Slippers
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sangawan Spa. Services include massages. The spa is open daily.
Fees & policies
Refundable deposits
Cash deposit: IDR 500000 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Airport shuttle transfer per adult: IDR 450000 (one-way)
Transfer service fee per child: IDR 0 (one-way)
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 225000 per person
Airport shuttle service is offered for an extra charge of IDR 480000 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Airport shuttle for children between the ages of 6 and 12 costs IDR 480000 (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Grand Swiss Belhotel Darmo
Swiss Belhotel Darmo Surabaya
Grand Swiss-Belhotel Darmo Hotel
Grand Swiss-Belhotel Darmo Surabaya
Grand Swiss-Belhotel Darmo Hotel Surabaya
Frequently asked questions
Is there a pool at Grand Swiss-Belhotel Darmo?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at Grand Swiss-Belhotel Darmo?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Swiss-Belhotel Darmo?
Yes, there's free self parking.
Is airport shuttle service offered by Grand Swiss-Belhotel Darmo?
Yes, an airport shuttle is available. The charge is IDR 480000 per vehicle one-way.
What are the check-in and check-out times at Grand Swiss-Belhotel Darmo?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Grand Swiss-Belhotel Darmo and nearby?
Grand Swiss-Belhotel Darmo has a spa and an outdoor pool.
Are there restaurants at or near Grand Swiss-Belhotel Darmo?
Yes, there's an onsite restaurant.
What's the area around Grand Swiss-Belhotel Darmo like?
Grand Swiss-Belhotel Darmo is a short 13-minute walk from Surabaya Zoo and 8 minutes' walk from Taman Bungkul.
Grand Swiss-Belhotel Darmo Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.2/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
6/10 Good
Jul 15, 2024
Excellent hotel in quiet area
Generally excellent but one of the reading lights didn't work. Nor did the tv have any provision beyond subscription services.
Mary
Mary, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 12, 2024
I loved the free upgrade to the suite. It was very spacious.
Pieter
Pieter, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Jun 5, 2024
Main reason to book this hotel is its pretty new& clean, staffs are very friendly & helpful, bed is very comfortable, breakfast have lots of variety to choose from. The only drawback is check-in process very slow (the front deck personnel lack of experience)
Fayol
Fayol, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 25, 2024
I love all design of the hotel, simple and feels comfortable staying 🙂
Dwi
Dwi, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 20, 2024
Great Stay
Got interconnecting King & Deluxe Rooms for my family. Deserving of a 5star for the price point. Rooms and toilets were modern and clean, beds/pillows comfortable, just 10mins drive from the big Tunjungan Mall, Service staff attentive and polite. They went out of their way to search up massage parlours that we can go to since it is not available at hotel. Breakfast spread was good too. Our only grouse is that almost the whole bathroom gets wet due to the open concept shower area. Will certainly be back when next in Surabaya.