4/10 Aceptable
25 de ago de 2025
Sadly, 'never again '
Efficient welcome by David.
Room ok. Nice bathroom but toilet roll holder missing and door very dusty.
We went to the bar, the young man needed assistance from my friend on the correct measurement of sherry. He advised he'd only held the position a couple of months. Id have still expected him to have had that training.
Dinner
Our meal was average but unfortunately we were sitting where a gentleman was sharing his salmon starter with his dog (from his fork!) - not the fault of the hotel but unpleasant for us to see. Dog then received main course of steak in gravy from the kitchen! This time in a dog bowl. Maybe not feeding dogs human food could reduce your prices!
Breakfast
Continental breakfast on the menu states grapefruit, melon, cranberry juice, yoghurt - none of which were in evidence. Selection of pastries appears to mean one type!
Cooked breakfast was ok.
The waitress at breakfast appeared to be new and although polite did not appear to have any training in customer service or her role. I would suggest that a uniform would help to make her look more professional.
We went out after breakfast and returned around 9.45. My friend wished to have a drink at the bar but it was in darkness!! No prior warning was given or no staff to be found.
Josie
Josie, viaje con amigos de 2 noches
Comentario de huésped verificado de Hoteles.com
