Located near Rethymnon Town Hall, Grecotel Creta Palace offers a serene ambiance with a rooftop terrace and beach bar. Unwind with aromatherapy at the onsite spa or enjoy yoga classes on the beach; previous guests have praised this hotel's welcoming atmosphere.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Spa
Airport transfer
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
On the beach
5 restaurants and 3 bars/lounges
Full-service spa
Indoor pool and outdoor pool
Rooftop terrace
Free children's club
Outdoor tennis court
Fitness center
Sauna
Beach umbrellas
Beach cabanas
For families (6)
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Refrigerator
Garden
The current price is $257
$257
$310 total
includes taxes & fees
May 30 - May 31
Why we love this property
Beach getaway
This hotel sits right on a sandy beach with loungers and cabanas. Beach yoga, volleyball, and ocean-view dining offer the perfect coastal escape.
Work and beach bliss
Productive meetings in the business center complement beachside massages at this hotel. After work, hit the tennis courts or unwind at the spa.
Culinary paradise
International cuisine and seafood tempt diners with garden and ocean views across 5 restaurants. A cafe and 3 bars complement the free buffet breakfast.
Ioannis Daskalogiannis Airport (CHQ) - 72 min drive
Nikos Kazantzakis Airport (HER) - 72 min drive
Airport shuttle (surcharge)
Restaurants
Taverna Klimataria - 9 min walk
Fresh Fish Ladakis - 8 min walk
La Mare - 20 min walk
Pagona's Place - 19 min walk
Taverna Stratos - 19 min walk
About this property
Grecotel Creta Palace
At Grecotel Creta Palace, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be within a 10-minute drive of Rethymnon Town Hall. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Agreco Farm, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a rooftop terrace, and a free kid's club.
All inclusive details
All-inclusive room rates at Grecotel Creta Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
333 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The All-Inclusive rate plan includes beverage service from 10 AM to midnight. Outside of these hours, fees apply for beverages.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Supervised childcare
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
5 restaurants
3 bars/lounges
Beach bar
Coffee shop
Room service (limited hours)
Traveling with children
Free children's club
Children's pool
Playground
Supervised childcare
What to do
On the beach
Tennis lessons
Beach yoga
Fitness classes
Pilates classes
Beach volleyball
Shopping
Bicycle rentals nearby
Golf lessons nearby
Horse riding nearby
Parasailing nearby
Water skiing nearby
Scooter/moped rentals nearby
Working away
Business center
Meeting room
Computer station
Conference space (2691 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Beach cabanas (surcharge)
Bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Fitness center
An outdoor pool
An indoor pool
Arcade/game room
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has 10 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Dining
Agreco Farm - Overlooking the garden, this theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Asiana Restaurant - Overlooking the ocean, this theme restaurant specializes in seafood and serves dinner only. Open daily.
Trattoria Restaurant - Overlooking the pool, this theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Labyrinth Main Restaurant - Overlooking the garden, this theme restaurant specializes in Greek cuisine and serves lunch only. Open daily.
Zythestiatorio - This poolside theme restaurant specializes in international cuisine and serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Grecotel Creta Palace, Beach Luxury Resort Hotel Rethymno
Frequently asked questions
Does Grecotel Creta Palace offer free cancellation for a full refund?
Yes, Grecotel Creta Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grecotel Creta Palace?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Grecotel Creta Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Grecotel Creta Palace?
Yes, there's free self parking.
Is airport shuttle service offered by Grecotel Creta Palace?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grecotel Creta Palace?
Check-in start time: 3:00 PM; Check-in end time: 4:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Grecotel Creta Palace and nearby?
Have fun with onsite activities like volleyball and beach yoga, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grecotel Creta Palace also has 3 bars, an outdoor pool, and a sauna, as well as a fitness center, beach cabanas, and an arcade.
Are there restaurants at or near Grecotel Creta Palace?
Yes, there are 5 onsite restaurants, featuring international cuisine, garden views, and poolside dining.
What's the area around Grecotel Creta Palace like?
Grecotel Creta Palace is a short 14-minute walk from Town Beach and 14 minutes' walk from Platanes Beach.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.0
Location
9.2
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The beach was lovely, clean, and perfect for morning walks and sunsets. (8 reviews)
Breakfast offered a magnificent variety of foods and a great menu. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Aug 28, 2025
Great hôtel, family bedrooms for 5 are super, and the buffets are Amazing in terms of quantity and quality !
Camille
Camille, 7-night trip
Verified
10/10 Exceptional
Sep 19, 2025
We had an excellent stay for a 4 day wedding. Staff was very attentive and service was incredible! Food was amazing.
Dana
Dana, 5-night trip
Verified
8/10 Very good
Jun 8, 2025
Friendliness of all staff, lovely location & food, long sandy beach which was lovely for morning walks, amazing sunsets
Ashvina
Ashvina, 6-night trip
Verified
10/10 Exceptional
Sep 23, 2025
Creta Palace
Great setting and great service
Incredible Staff
Excellent clean beach with loads of sunbeds
Vijay
Vijay, 7-night trip
Verified
10/10 Exceptional
Sep 8, 2025
Property on its own beach.
Felt safe for children.
Sadhna
Sadhna, 7-night trip
Verified
10/10 Exceptional
May 29, 2025
Very good for families with children
Benedict
Benedict, 5-night trip
Verified
6/10 Good
Oct 1, 2025
We booked sea view for 6 nights but didnt get sea view for full stay (only got for 2 nights but then shifted to another room with no sea view at all).
Hotel was clean and housekeeping staff cleaned room so well everyday.
Food was good too.
Nikita
Nikita, 6-night trip
Verified
10/10 Exceptional
Oct 27, 2024
Clean comfortable hotel with a lovely beach.
All inclusive breakfast offering a magnificent variety of foods.
Lots of very attentive staff.
Gary
Gary, 7-night trip
Verified
10/10 Exceptional
May 30, 2025
Beautiful facilities. Clean and practical.
Friendly, helpful staff.
Close to attractions (other beaches, wineries, Retymno, etc.) and located on a beach.
Great for traveling with toddlers and children.
Excellent food, featuring local products.
Amazing breakfast.
Caroline
Caroline, 5-night trip
Verified
10/10 Exceptional
Jul 9, 2024
We loved our stay at Creta Palace, it was our honeymoon and the hotel so kindly upgraded us to a family suite on arrival which was beautiful.
The facilities are great and perfect for our 2 year old, she loved the pool and beach.
The staff were so kind and friendly - thank you so much for making it so special!
Katharine
Katharine, 4-night trip
Verified
10/10 Exceptional
Oct 11, 2024
We stayed in one of the villas with a pool. It was amazing!.
Great service, very attentive, room staff were fantastic and thorough.
The villa was super relaxing, just a few steps to the beach or chill out in our own pool.
We enjoyed it.
stephen
stephen, 7-night trip
Verified
10/10 Exceptional
May 5, 2024
Great accomodation.
Great staff, and comfortable room. Breakfast was good, but slipped up on a few points, like forgetting to switch on plate heater, so breakfast soon went cold.
Douglas
Douglas, 2-night trip
Verified
10/10 Exceptional
Jun 29, 2024
Outstanding and memorable stay with Creta Palace
Absolutely incredible from arrival to departure. What stood out for us was the friendliness of all staff, the cleanliness of the whole place, the maintenance of the grounds and the quality of the food. We only did breakfast but wish we had done all inclusive. Absolutely outstanding and exceptional service. A nice touch was the offer of drinks on arrival. The hospitality all around was amazing and we already can't wait to return. Thank you
Finola
Finola, 7-night trip
Verified
10/10 Exceptional
Oct 31, 2025
Incredible staff! They can’t do enough for you and very polite! Hotel is beautiful and well kept! Very large pool and great Beach with amenities
John
John, 3-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Table and chairs on our own patio surrounded by beautifully tended gardens - perfect for the beginning and end of each day - staff were excellent
Valerie Sarah
Valerie Sarah, 9-night trip
Verified
10/10 Exceptional
Jun 24, 2025
Loved this place, staff, buffet
Andreas Michael
Andreas Michael, 6-night trip
Verified
8/10 Very good
Aug 9, 2025
Super friendly helpful staff. Beautiful grounds ! Best beaches are south of the Rethymno.
Sophia
Sophia, 6-night trip
Verified
6/10 Good
Aug 21, 2025
Overrated 5 stars hotel .
Idris
Idris, 7-night trip
Verified
10/10 Exceptional
Apr 29, 2024
The hotel is excellent, as well as the staff. We really enjoyed our stay and will certainly return one day.
Willem Dirk Torsten
Willem Dirk Torsten, 7-night trip
Verified
10/10 Exceptional
Jul 28, 2025
The most wonderful staff you will meet. I felt truly welcome at the hotel. We will miss Christof and Nefeli.
Mark
Mark, 12-night trip
Verified
10/10 Exceptional
Sep 6, 2025
The location was very convenient, right in the middle between Heraklion and Chania. The property super nice and clean and safe and the staff very friendly, especially Masia. she was ready to help with any question we have and made us feel like home. We loved the ambiance, kids, parents, grandparents and couples were all having fun . The swimming pools were gorgeous and the beach very nice and clean. The restaurants very nice. the breakfast menu and breakfast area were great! The little market on the property was very convenient. We had a great vacation!
Leila
Leila, 5-night trip
Verified
10/10 Exceptional
Jun 26, 2023
Unique hotel, wonderful spaces, friendly and helpful staff!!!!
The best holidays!!!
VASILIKI
VASILIKI, 4-night trip
Verified
8/10 Very good
Oct 23, 2025
Property is outdated. Bathroom and entrance room in our bungalow has dingy lighting, fruit flies all over and a broken window latch. The shower is from the 80’s. Definitely will not be coming back. There are much better options in Rethymno for this price range.
Arthur
Arthur, 2-night trip
Verified
8/10 Very good
Aug 24, 2025
This is a five star hotel and is as slick and polished as you might expect, with staff on hand to help with any and every enquiry or request, and a large imposing lobby and restaurant area. Grassy areas around the various accommodation blocks provide welcome coolness thanks to sprinklers. It's a sprawling complex with a family-friendly feel and also facilities more suited to adults i.e. the bars and Spa. Room location is a big factor in terms of how quiet or pleasant a stay you'll have as some rooms are very close to the small commercial area or the children's swimming pool. Rooms below ours had a direct view (and noise) of the air conditioning fan units behind the Spa. We had a standard 'Bungalow with Sea View', in reality a small apartment in a two-storey block. Although well maintained, decorated and clean, it is apparent that the concrete on the balcony is breaking down, and in the room the bedhead had a hole in it and the 'mirror' surfaces have degraded a lot around the edges. The door doesn't fit properly either, and you can see that other rooms have the same problem, with light spilling out around the doors at night, and sound travelling further than it should. These may seem petty details but for a luxury brand it is poor. A very comfortable bed and quiet air conditioning meant that we slept well in spite of the occasional sounds from neighbouring apartments. We only had breakfast, which was good but not great. Be aware of €15 a night sustainability charge.
Sarah
Sarah, 2-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Bester Service | familiäres Feeling | essen hervorragend |