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Kigali Serena Hotel

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Kigali Serena Hotel is a great choice for a stay in Kigali. You can indulge in deep-tissue massages, body wraps, or aromatherapy, and The Milima Restaurant serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is $157
$190 total
includes taxes & fees
Sep 9 - Sep 10

Why we love this property

Work meets leisure
Located in the city center with a 24-hour business center, this hotel offers ultimate relaxation with spa services and massages after productive meetings.
Dining options galore
This hotel tempts taste buds with a restaurant, cafe, and bar. Culinary journeys begin with the free continental breakfast each morning.
Spa serenity
Aromatherapy, massages, and facials await at this hotel's spa. A sauna, steam room, and garden create the perfect wellness retreat.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Prime Rooms

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with a large bed, a desk with a chair, a television, and a framed picture on the wall.

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Presidential Suite

A living room with a sofa, two armchairs, a coffee table, and a lamp.

Presidential Suite

  • Garden view
  • 300 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a sitting area with a chair and table, a desk, and a large window with curtains.

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, two bedside lamps, a window with a view of the outside, and a small balcony with a table and chairs.

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with a large bed, a desk, a chair, a sofa, and a small table.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

A hotel room with a large bed, a desk, a chair, and a wardrobe. There is a window with curtains and a view of greenery outside.

Executive Suite

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
Radisson Blu Hotel & Convention Centre, Kigali
Kimihurura
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.0 out of 10, Wonderful, 239 reviews
The price is $165
$208 total
includes taxes & fees
Aug 28 - Aug 29
Radisson Blu Hotel & Convention Centre, Kigali
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About the neighborhood

Map
KN 3 Avenue, Kigali, Rwanda, Kigali, 250

What's nearby

  • Union Trade Center - 17 min walk - 1.4 km
  • Kandt House Museum of Natural History - 2 min drive - 1.5 km
  • Club Rafiki - 3 min drive - 2.3 km
  • Nyamirambo Stadium - 5 min drive - 4.5 km
  • Kigali Convention Centre - 8 min drive - 5.3 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Niyo Art Cafe - ‬8 min drive
  • ‪Museum Cafe, Kigali Memorial - ‬6 min drive
  • ‪Hotel des Milles Collines - ‬16 min walk
  • ‪UMUT Cafe&Restaurant - ‬2 min drive
  • ‪Bourbon Coffee - ‬20 min walk

About this property

Kigali Serena Hotel

  • Kigali Serena Hotel is a great choice for a stay in Kigali. You can indulge in deep-tissue massages, body wraps, or aromatherapy, and The Milima Restaurant serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel.

At a glance

DONE

Hotel size

    • 148 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Thin carpet in room

Room amenities

Be entertained

  • 42-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

The Milima Restaurant - This restaurant serves breakfast, lunch, and dinner.
The Sokoni Restaurant - Onsite restaurant.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of RWF 35 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 4 and 12 costs RWF 18 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Property Registration Number A505/06

Also known as

Hotel Kigali
Hotel Kigali Serena
Hotel Serena Kigali
Kigali Hotel
Kigali Hotel Serena
Kigali Serena
Kigali Serena Hotel
Serena Hotel Kigali
Serena Kigali
Serena Kigali Hotel
Kigali Serena Hotel Hotel
Kigali Serena Hotel Kigali
Kigali Serena Hotel Hotel Kigali

Frequently asked questions

Does Kigali Serena Hotel offer free cancellation for a full refund?

Yes, Kigali Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kigali Serena Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Kigali Serena Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Kigali Serena Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Kigali Serena Hotel?

Yes, an airport shuttle is available. The charge is RWF 35 per person one-way.

What are the check-in and check-out times at Kigali Serena Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in are available.

What is there to do at Kigali Serena Hotel and nearby?

Kigali Serena Hotel has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Kigali Serena Hotel?

Yes, there's an onsite restaurant, The Milima Restaurant.

What's the area around Kigali Serena Hotel like?

Kigali Serena Hotel is in Kiyovu, a short 19-minute walk from Union Trade Center.

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