4/10 Aceptable
9 de noviembre de 2024
Never Never Never Again
POSITIVES: Room was clean. Bed was comfortable. Manager was helpful and polite.
NEGATIVES: Exterior looks terrible. Pillows flat, zero support. Towels were thin, tiny, and stained. Only half the shower head worked. Shower curtain had stains. Tub faucet leaked. Sink faucet was installed improperly and the water came out so close to the back of the sink the only way to wash your hands was above the sink and water would go all over the counter. Water pressure was terrible. Check-in staff was rude, inconsiderate, and unhelpful. If it weren’t for the manager stepping in we’d have had to leave the hotel because we had a disabled individual and booked an accessible room for her. Instead she was put on second floor with no elevator or ramp to access second floor. Staff was unwilling to help us and blamed us for using hotels.com to book. Thankfully, the manager finally stepped in and changed her room to a 1st floor.
Amber
Amber, viaje con amigos de 2 noches
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