Downtown Cancun's vibrant energy comes alive at Hotel Soberanis. Stay connected with free in-room WiFi, work efficiently in the business center, and enjoy helpful tour/ticket assistance. Previous guests praised the multilingual staff.
Av. Coba No. 5 y 7, Sm. 22, Centro, Cancun, QROO, 77500
What's nearby
Ceviche Square - 3 min walk - 0.3 km
Las Palapas Park - 3 min walk - 0.3 km
Benito Juarez Municipal Building - 5 min walk - 0.5 km
Plaza 28 - 9 min walk - 0.8 km
Plaza Las Americas - 18 min walk - 1.5 km
Getting around
Cancun Intl. Airport (CUN) - 17 min drive
Restaurants
11:11 Club - 5 min walk
Hunter Bar - 3 min walk
Rolandi's - 4 min walk
El Expendio Café Kobá - 4 min walk
Taqueria El Poblano - 3 min walk
About this property
Hotel Soberanis
When you stay at Hotel Soberanis, you'll be just a 5-minute drive from Las Palapas Park and Plaza Las Americas. Also, Puerto Cancun Marina Town Center and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are within a short drive.
At a glance
DONE
Hotel size
77 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Terraza Soberanis - This bar specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
Dining venue(s)
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property only accepts cash.
Cashless transactions are available.
Also known as
Hotel Soberanis
Hotel Soberanis Cancun
Soberanis Cancun
Hotel Soberanis Hotel
Hotel Soberanis Cancun
Hotel Soberanis Hotel Cancun
Frequently asked questions
Does Hotel Soberanis offer free cancellation for a full refund?
Yes, Hotel Soberanis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Soberanis?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Soberanis?
Sorry, there's no onsite parking at Hotel Soberanis.
What are the check-in and check-out times at Hotel Soberanis?
Check-in start time: 3 PM; Check-in end time: 5 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Soberanis?
No, this hotel doesn't have a casino, but PlayCity Casino (7-min walk) and Royal Yak Casino and Sports Book (20-min walk) are both nearby.
What's the area around Hotel Soberanis like?
Hotel Soberanis is in Downtown Cancun, a short 4-minute walk from Las Palapas Park and 17 minutes' walk from Plaza Las Americas.
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Reviews
Hotel Soberanis Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.4
Location
7.2
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 15, 2025
Staff and hotel overall is great. Truly convenient location. I recommend to those staying in Cancun as it’s a money saver.
Gustavo A Murillo
Gustavo A Murillo, 4-night trip
Verified
8/10 Very good
Nov 24, 2022
the hotel is in renovation looks nice, the area is safe, clean room, no
complaints.
Juan Ruben
Juan Ruben, 1-night trip
Verified
10/10 Exceptional
Nov 21, 2025
CLEAN ROOM
GOOD STAFF
GOOD SECURITY
ALL OK EXCEPT , NO RESTUARENT, OR CAFETERIA
Dr. Anjan
Dr. Anjan, 10-night trip
Verified
8/10 Very good
Jan 31, 2025
It was good
Rainer
Rainer, 6-night trip
Verified
8/10 Very good
Aug 19, 2025
I’ve booked through Orbitz for years. When it says taxes and fees included, I’ve never have been charged additional amounts by the hotel. This hotel charges a environmental sanitation fee.
Robert
Robert, 10-night trip
Verified
10/10 Exceptional
Dec 7, 2022
Ok
Brian
Verified
4/10 Fair
Oct 29, 2023
Rooms do not provide much amenities and the Wi-Fi does not work. No elevator, have to carry suitcase up flights of stairs.
Jase
Jase, 2-night trip
Verified
8/10 Very good
Mar 3, 2026
Muy oscuro los cuartos
Ludwig
Ludwig, 1-night trip
Verified
10/10 Exceptional
Dec 4, 2025
Muy céntrico, cerca del ADO, hay tiendas, está el parque las palapas para comer, muy buen lugar
ALBA DALIA ALVAREZ
ALBA DALIA ALVAREZ, 1-night trip
Verified
2/10 Poor
Oct 11, 2025
Aún llegando tuve que realizar pagos después de hacer el pago desde la app
Jose eduardo
Jose eduardo, 1-night trip
Verified
6/10 Good
Oct 6, 2025
Muy céntrico, todo a la mano, pero ofrecían servicio de lavandería, y al final siempre no, tuve salir a buscar
Stephanie
Stephanie, 2-night trip
Verified
10/10 Exceptional
Sep 14, 2025
El cuarto estaba muy grande y limpio,muy seguro y el personal muy amables.
Maria
Maria, 3-night trip
Verified
6/10 Good
Aug 3, 2025
Para una noche bien
Gicela
Gicela, 1-night trip
Verified
6/10 Good
Mar 27, 2025
El personal en general es muy amable , la limpieza del cuarto es muy bueno pero le doy solo 3 estrellas porque encontramos 2 cucarachas en el cuarto y de evaluación general igual solo 3 estrellas porque la mayoría del tiempo no funcionaba el internet y no se veían los canales en la tv.
GLORIA
GLORIA, 4-night trip
Verified
8/10 Very good
Nov 9, 2023
Para el motivo de mi viaje la ubicación fue muy importante ya que se encuentra frente a la unidad médica del IMSS.
José Luis
José Luis, 2-night trip
Verified
10/10 Exceptional
Aug 27, 2023
Pues esta vez me toco que una camarista no toco la puerta y simplemente abrio la puerta..... y yo estaba durmiendo aun y la verdad si senti desconfianza por esa parye
Oscar
Oscar, 2-night trip
Verified
8/10 Very good
Aug 9, 2023
Todo bien
Genny Rubi
Genny Rubi, 1-night trip
Verified
10/10 Exceptional
Jul 21, 2023
Una estancia increíble
Fue una estancia placentera el servicio de parte del personal muy amable la comodidad la limpieza las instalaciones en verdad muy recomendable aparte tienes todo alrededor Chedraui Go Mart por cierto muy rico y barato , transporte a playas plazas Mercado ala mano , fue una estancia agradable
Francisco Javier
Francisco Javier, 4-night trip
Verified
8/10 Very good
Nov 23, 2022
Comodo
viridiana
viridiana, 1-night trip
Verified
6/10 Good
Jul 23, 2022
Ojalá le inviertan en mejorarla
Roque
Roque, 1-night trip
Verified
10/10 Exceptional
Jun 6, 2022
Me gusta que está céntrico..es económico y muy discreto.. tiene un pequeño estacionamiento pero suficiente..
Benjamín
Benjamín, 1-night trip
Verified
8/10 Very good
Feb 4, 2022
Esta en buena ubicación y se tiene un Oxxo a lado del hotel para cualquier compra que se requiera. Lo único es que las habitaciones no están muy bien aisladas del ruido y las camas están un poco duras.