Mercure Chartres Est

Property class: 4
Chartres hotel with restaurant and bar/lounge

Choose dates to view prices

When visiting Chartres, Mercure Chartres Est is a great choice to consider. For a bite to eat, guests can check out Le Fragrance, which serves French cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a terrace, and a garden.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is $92
$107 total
includes taxes & fees
Oct 11 - Oct 12

Room options

Available filters for rooms
Showing 4 of 4 rooms

Classic Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed

Privilege, Room, 1 King Bed with Sofa bed

  • 15 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
24 Avenue Gustave Eiffel, Chartres, Eure-et-Loir, 28000

What's nearby

  • Karting de Chartres - 3 min walk - 0.3 km
  • La Tanière - Zoo refuge - 12 min walk - 1.0 km
  • La Maison Picassiette - 7 min drive - 3.7 km
  • Chartres Cathedral - 11 min drive - 5.3 km
  • Le Colisée - 14 min drive - 6.3 km

Getting around

  • La Villette-St-Prest Station - 13 min drive
  • Saint-Piat Station - 17 min drive
  • Jouy Station - 18 min drive

Restaurants

  • ‪Le Smile - ‬7 min drive
  • ‪La Criee - ‬3 min drive
  • ‪La Napolitaine - ‬6 min drive
  • ‪KFC - ‬4 min drive
  • ‪Au Royal de Chartres - ‬5 min drive

About this property

Mercure Chartres Est

  • When visiting Chartres, Mercure Chartres Est is a great choice to consider. For a bite to eat, guests can check out Le Fragrance, which serves French cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a terrace, and a garden.

At a glance

Hotel size

    • 77 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Limited onsite parking (max 1 space per unit)
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table
  • Horse riding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (1604 square feet of space)

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Arcade/game room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 48
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 23
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Office
  • Free weekday newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

Le Fragrance - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.
Onsite venue #2 - This café serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19.5 for adults and EUR 9.75 for children
  • Early check-in can be arranged for an extra charge of EUR 50 (subject to availability)
  • Late check-in between noon and 2:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to January 01:
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Kyriad Chartres
Kyriad Hotel Chartres
Chartres Kyriad Hotel
Kyriad Chartres Hotel
Chartres Kyriad Hotel
Kyriad Chartres Hotel
Kyriad Chartres Chartres
Kyriad Chartres Hotel Chartres

Frequently asked questions

Does Mercure Chartres Est offer free cancellation for a full refund?

Yes, Mercure Chartres Est does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Chartres Est?

Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Mercure Chartres Est?

Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Mercure Chartres Est?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge of EUR 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Mercure Chartres Est and nearby?

Have fun during the warmer months with activities nearby such as horseback riding. Enjoy amenities like an arcade and a garden.

Are there restaurants at or near Mercure Chartres Est?

Yes, Le Fragrance offers French cuisine.

What's the area around Mercure Chartres Est like?

Mercure Chartres Est is located a short 4-minute walk from Karting de Chartres.

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Reviews

Mercure Chartres Est Reviews

8.6

Excellent

8.8

Cleanliness

7.0

Location

8.4

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a good selection of food, freshly squeezed orange juice, and excellent coffee. (14 reviews)
  • The restaurant was consistently praised for being good, excellent, and having quality ingredients. (8 reviews)
  • The hotel offers a large parking area with plenty of spaces and convenient electric vehicle charging points. (3 reviews)
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Popular mentions

Room
Restaurant
Breakfast
Bed
Service staff
Shower
Bathroom
Parking
Towns

Reviews

Verified review

10/10 Exceptional

Friendly and helpful people at the front desk.
Verified review

10/10 Exceptional

An excellent modern hotel. The dinner was excellent and the breakfast superb. For the price it is a must visit hotel.
Verified review

10/10 Exceptional

Friendly helpful staff, very comfortable, clean room, bathroom and bed.
Verified review

10/10 Exceptional

Located near Châtres with convenient highway access, the staff provided exceptional service. Unfortunately, the air-conditioning was not operational during our stay. Nevertheless, we highly recommend this establishment.
Verified review

10/10 Exceptional

Very good helpful, professional staff. Clean, comfortable room, good shower and plenty of hot water. Good wi-fi.
Verified review

8/10 Very good

A warm welcome when we arrived and we were well looked after by the staff.
Verified review

10/10 Exceptional

New restaurant

We stay because it’s convenient when we’re on business. The restaurant has been upgraded and it is much better, nice and bright
Verified review

8/10 Very good

On way home from Spain, just a stop. But good value and clean. Disappointed the restaurant wasn’t open Friday/Saturday as there is not much within walking distance.
Verified review

8/10 Very good

Limited food offered in restaurant and strange not to have a bedside cabinet. Staff were superb helping us with a problem while there.
Verified review

10/10 Exceptional

Great budget hotel

British couple. Mostly enjoyed the stay. Reception was bilingual, restaurant server was not but did their bestz Book your table early if you want to eat here, they had run out of a few things by the time we sat down to eat. The room was incredibly quiet with thick blackout curtains. We were disappointed with the air conditioning, which didnt cool the room well at all
Verified review

8/10 Very good

Easy check in, comfortable bed, good restaurant. BUT BEWARE! The restaurant is NOT OPEN on Saturday and Sunday nights - which is never mentioned on the web page. If you are planning to show up on those nights and eat, there is no possibility except to travel into town or get a burger at a very loud go cart place nextdoor.
Verified review

10/10 Exceptional

A very clean comfortable hotel

We booked an overnight stay. We’ve visited the Kyriad many times on our way through France and always find the rooms to be clean and comfortable, but our air conditioning unit did not seem to work, so we were too hot during the night. The bathroom was also very clean but our sink had a crack in it. The shower was good and the water nice and hot. The staff were extremely polite and friendly. We dined in the restaurant. The waiter was excellent and very attentive. The meal was very good. It’s a pity that the restaurant is not open at the weekend.
Verified review

4/10 Fair

We only booked this hotel because the details said it had a restaurant, and after a long journey we just wanted to relax at the hotel. When we arrived we were told that it was shut until September. At breakfast we were ignored for at least 15 minutes before we were finally seated. Unfortunately there was no food left to eat so we left and asked for a refund. The excuse we were given by a staff member was that it was a busy time! She did offer us all a hot drink which we appreciated.
Verified review

8/10 Very good

The room was clean and the bed comfortable. The bathroom was clean, but needs refurbishing. There was plenty of hot water. We arrived on Saturday evening and were told that the hotel restaurant is not open at the weekend. This is not made clear on the booking page. However, there was a private booking for 80 people, on Saturday evening, so the restaurant was open, but no tables had been reserved for other guests. Food outlets are extremely limited nearby so we had to drive into the city centre to find a restaurant. Multiple road works, 30km speed limit and appallingly poor town planning made it very difficult to find our way to a car park near the city centre. Not a good experience, after a long drive from Calais.
Verified review

10/10 Exceptional

Great for travellers, like us, heading north or south for overnight stay.
Verified review

8/10 Very good

The hotel was fine, a useful stop off point on the way to the Vendee. Only complaint is the bedrooms were quite hot and you couldn’t turn the air on down to less than 19degrees. Otherwise it was fine
Verified review

10/10 Exceptional

Great hotel
Verified review

10/10 Exceptional

Clean room, friendly staff and decent price. High standard! Would stay there again.
Verified review

10/10 Exceptional

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Verified review

6/10 Good

The room was clean and the staff was very welcoming but the bar and the restaurant were closed saturday. It's annoying after a long trip
Verified review

8/10 Very good

We come here every year for a competition, good, clean rooms, working airco and a reasonable price Friendly staff, good breakfast with quit rooms
Verified review

8/10 Very good

Room was clean and Brekafast was good value with lots of choice on offer. Air conditioning in both our rooms wasn’t working so the rooms were hot, we informed staff but they just said it’s not working and nothing can be done.
Verified review

8/10 Very good

Good as this hotel is new But mandatory to pay at the beginning instead of end of stay.
Verified review

8/10 Very good

Good size room friendly and helpful stall good food and wine
Verified review

10/10 Exceptional

Excellent spot for overnight stay in Chartres.

Hotel looked new and fresh. Room was comfortable, clean, and larger than older hotels. Staff were friendly, especially those in dining room. Dinner and breakfast were very good.