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Hotel Zara

2.0 star property
Hotel with restaurant, near Spaccanapoli

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Photo gallery for Hotel Zara

Bar (on property)
Superior Double or Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Hallway
Hallway
Standard Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Nestled near Spaccanapoli, Hotel Zara welcomes you with a coffee shop and library perfect for relaxation. Savor the flavors of Naples at the restaurant, unwind with a drink at the bar or stay connected with in-room WiFi. Guests rave about this hotel's multilingual staff.

Reviews

6.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Front-desk safe
  • Multilingual staff
  • Luggage storage
  • TV in a common area

Feel at home (6)

  • Television
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
  • Offsite parking available
  • Hair dryer

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Triple Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bidet
Rainfall showerhead
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Shared Bathroom

Standard Room, 2 Twin Beds, Shared Bathroom | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds, Shared Bathroom

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Rainfall showerhead
Digital channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bidet
Rainfall showerhead
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room with Balcony

Family Room with Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room with Balcony

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Digital channels
Desk
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed OR 3 Twin Beds

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Single Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Digital channels
Desk
In-room safe
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room Single Use

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room Single Use

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bidet
Rainfall showerhead
Hair dryer
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bidet
Rainfall showerhead
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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7.0 out of 10, Good, 461 reviews
The price is $67
$84 total
includes taxes & fees
Aug 20 - Aug 21
Hotel Eden
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About the neighborhood

Map
Via Firenze 81, Naples, NA, 80142

What's nearby

  • Spaccanapoli - 7 min walk - 0.6 km
  • Naples Underground - 15 min walk - 1.3 km
  • Naples National Archaeological Museum - 20 min walk - 1.7 km
  • Port of Naples - 3 min drive - 1.5 km
  • Piazza del Plebiscito - 4 min drive - 3.0 km

Getting around

  • Naples Intl. Airport (NAP) - 33 min drive
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Central Station - 5 min walk
  • Montesanto Station - 5 min drive
  • Principe Umberto Tram Stop - 2 min walk
  • Piazza Garibaldi Station - 2 min walk
  • Garibaldi Tram Stop - 4 min walk

Restaurants

  • Cuori di Sfogliatella
  • ‪Caffè Mexico - ‬5 min walk
  • Mimì alla Ferrovia
  • ‪Gran Caffè Novara SRL - ‬4 min walk
  • ‪I Sapori di Parthenope - ‬3 min walk

About this property

Hotel Zara

Hotel Zara puts you just a 5-minute drive from Via Toledo and Molo Beverello Port. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Spaccanapoli and Naples National Archaeological Museum are just a 5-minute drive away. Public transportation is just a short walk: Principe Umberto Tram Stop is 2 minutes and Piazza Garibaldi Station is 2 minutes.

Languages

English, Italian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 14 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 12:30 PM; Check-in end time: 10:00 PM
    • Express check-in/out available
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Library
  • Television in common areas

Accessibility

  • Elevator
  • Bathroom emergency pull cord
  • Tile flooring in room
ROOM

Room amenities

Be entertained

  • 18-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Hypo-allergenic bedding

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063049A1ZJ2YBQZG

National rating

This property has received its official star rating from the local rating authority.

Also known as

Hotel Zara
Hotel Zara Naples
Zara Naples
Zara Hotel Naples
Hotel Zara Hotel
Hotel Zara Naples
Hotel Zara Hotel Naples
HELP_OUTLINE

Frequently asked questions

Does Hotel Zara offer free cancellation for a full refund?

Yes, Hotel Zara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Zara?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Zara?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Hotel Zara?

Check-in start time: 12:30 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM. Express check-in and check-out are available.

What is there to do at Hotel Zara and nearby?

Recommended spots to visit include Spaccanapoli (8-min walk) and Naples Underground (0.8 mi), along with University of Naples Federico II (0.9 mi) and Naples National Archaeological Museum (1.1 mi).

Are there restaurants at or near Hotel Zara?

Yes, there's an onsite restaurant.

What's the area around Hotel Zara like?

Hotel Zara is a short 2-minute walk from Principe Umberto Tram Stop and 8 minutes' walk from Spaccanapoli.

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Hotel Zara Reviews

Reviews

6.8

Good

7.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Popular mentions

Room
Bed
Bathroom
Location
Shower
Train station
Service staff

Reviews

6/10 Okay

Good location, close to transportation accross the city.
Rat, 1-night trip

6/10 Okay

Nice, cleanly hotel with friendly staff. Poor area around the hotel however close to transport links and nicer areas.
Eliza, 3-night trip

6/10 Okay

The location is ok, right near the main train station. Area had a lot of street sales people harrassing you when you leave the building.
Rat, 2-night trip

6/10 Okay

Good
Natalia, 2-night trip

10/10 Excellent

The hotel is hard to find, the sing is there but it hard to tell the door of the hotel. Also hard to communicate with the reception desk person.
Carlos, 2-night trip

6/10 Okay

The old man at desk was very gracious so no complaints there. Location is super seedy and location felt unsafe at night for solo female traveler.
Charisse, 1-night trip

4/10 Poor

Very unsafe neighborhood
Ali, 1-night trip

4/10 Poor

The building looked extremely neglected when we arrived—dirty, full of cobwebs, like something out of a horror movie. The room itself was fine, but the next day the cleaning staff came knocking on our door before the check-out time. When we told them it wasn’t time yet, they were extremely rude.
Melissa, 1-night trip

4/10 Poor

It is not a hotel in the sense most people would consider a hotel. It is one floor of an apartment building. Area is filthy and very sketch . It was close to metro station. Staff was nice . Do not rent the shared bathroom . Shower was always clogged up . It had Spiders and mosquitoes in it often. Naples it very dirty and filled with shady people that just walk around or sell things on cardboard at all hours of the night. Police were friendly. WiFi worked well. AC worked but could not adjust it much. .
Thomas, 8-night trip

6/10 Okay

Location sufficient for short stay..
Sandro, 3-night trip

2/10 Terrible

Couldn’t stay. Awful hotel, awful service, dangerous zone. Went to the NH hotel at 1 am
Roberto, 2-night trip

10/10 Excellent

The owners are very kind
Pilar, 2-night trip

2/10 Terrible

unsafe for family, I had reservation for 4 nights but checked out the next morning. I don’t want to stretch any further but this is NOT a family friendly hotel. Inappropriate activities were also taking place at night in rooms, doors don’t lock as the master keys are out at the front desk. On top of that, shower didn’t work … water clocked and horrible smell. But most importantly, with kids never pick this as an option! I am happy that one night is over. No refund or anything, but we found contrasting option on the Piazza Garibaldi square. Expensive than this horror show but totally worth it.
FURHATH, 4-night trip

8/10 Good

Very good location, 5 blocks away from the train station and 3 from the subway station, surroundings are very dirty, a lot of homeless and vendors in the street, however, I Never felt insecure in the area, I guess, is Napoli. Highly recommended for budget hotels.
SEBASTIAN, 2-night trip

10/10 Excellent

Easy access to train station and taxis rank Lots of cafes in nearby square
Sylvia, 3-night trip

8/10 Good

Excellent place near the train and metro station. Basic but comfortable bed, good a/c and shower water pressure. Common area elevator.
Bert, 1-night trip

10/10 Excellent

Hotel is in a good spot read bad reviews but had no problems. Staff were friendly and helpful. Room was clean and cleaned in our 3 night stay. Just be aware at night (late) as in any big cities.
david, 3-night trip

4/10 Poor

Not great

Bad smell in the hallway of that connected the rooms. Same bad smell inside the room. The shower head looked to be in really poor conditions. There was a hole in the main door. No wifi, kettle or fridge. Beds and pillows were uncomfortable
1-night trip

8/10 Good

It is a quiet comfortable little hotel. The beds are not the best, the bathroom could be cleaner, but overall for 1 or 2 nights it is a perfect place to sleep. The main central station with a metro also is just about 6 minutes away.
Felicitas, 1-night trip

8/10 Good

Great stay, worked for family of 5!

Great stay, affordable, and comfortable with great staff. Shower drained very slow, that was the only inconvenience.
Danielle, 2-night trip

4/10 Poor

This was a very convenient location because it was right next to the train station, but the hotel itself was not in a very safe place we felt (two girls). The man running it was very kind, and we were glad it was cheap. Would reccomend if you’re only there to quickly sleep and get out… shared bathroom/shower
Hannah, 1-night trip

8/10 Good

All good but no cleanex papers in room. Noisy room .
achhar, 1-night trip

2/10 Terrible

We arrived and they did not have a room for us so they walked us to another hotel and it was not a good area of the city. It was a terrible experience do not book at this hotel.
Rebecca, 1-night trip

6/10 Okay

Alright but nothing to write home about

Room was ok, but noting special. It's close to the station and had late check-in which were ideal for us. If you're not arriving late and don't need to be close to the station for an early departure, then you can probably find better for the money.
Nick, 1-night trip

2/10 Terrible

This was one of the most stressful stays we have ever had. The area the hotel is in is very unsafe and unclean. The hotel it self is unclean and not a place I would ever want to stay again. Would not recommend.
Rob, 1-night trip