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Quality Inn Westfield - Springfield

2.5 star property
City-center hotel in Westfield

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Photo gallery for Quality Inn Westfield - Springfield

Lobby
Exterior
Pillowtop beds, in-room safe, desk, blackout drapes
Business center
Free daily buffet breakfast
In the heart of Springfield's shopping district, Quality Inn Westfield - Springfield offers a warm welcome with a breakfast buffet, laundry facilities and business center. Connect to WiFi or catch up on news with free newspapers; guests rave about the helpful staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Connecting rooms available
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Business center
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is $98
$109 total
includes taxes & fees
Aug 24 - Aug 25

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Pillowtop bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(34 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Pillowtop bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Check-in/check-out kiosk

Quality Inn West Springfield

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
7.0 out of 10, Good, 1,002 reviews
The price is $88
$101 total
includes taxes & fees
Aug 31 - Sep 1
Quality Inn West Springfield
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About the neighborhood

Map
2 Southampton Rd, Westfield, MA, 01085

What's nearby

  • Big E - 11 min drive - 14.2 km
  • MGM Springfield - 14 min drive - 19.5 km
  • Naismith Memorial Basketball Hall of Fame - 14 min drive - 19.9 km
  • Eastern States Exposition - 14 min drive - 18.1 km
  • Six Flags New England - 22 min drive - 21.6 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 6 min drive
  • Bradley Intl. Airport (BDL) - 40 min drive
  • Springfield Union Station - 18 min drive
  • Holyoke Station - 21 min drive
  • Northampton Station - 26 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Taco Bell - ‬5 min drive
  • ‪Wendy's - ‬1 min walk
  • ‪Burger King - ‬4 min drive
  • ‪Starbucks - ‬5 min drive

About this property

Quality Inn Westfield - Springfield

Quality Inn Westfield - Springfield puts you within a 15-minute drive of Big E. Free perks include WiFi, self parking, and buffet breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers love the helpful staff.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 56 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3 AM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Free offsite parking nearby

Other information

    • No alcohol served onsite
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
ROOM

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guestrooms can be used for USD 1.50 per night

Children & extra beds

  • Rollaway beds are available for USD 20.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0003663290

Also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield
HELP_OUTLINE

Frequently asked questions

Does Quality Inn Westfield - Springfield offer free cancellation for a full refund?

Yes, Quality Inn Westfield - Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quality Inn Westfield - Springfield?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Quality Inn Westfield - Springfield?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn Westfield - Springfield?

Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Quality Inn Westfield - Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (15-min drive) is nearby.

Does Quality Inn Westfield - Springfield have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Quality Inn Westfield - Springfield have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Quality Inn Westfield - Springfield like?

Quality Inn Westfield - Springfield is in the heart of Westfield, a short 19-minute walk from General Wareham Park.

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Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Shower
Balcony
Weather
Children
Location

Reviews

10/10 Excellent

The price was good for a clean room and nice breakfast.
Ellen, 1-night trip

10/10 Excellent

spacious clean great staff
Aileen, 2-night trip

8/10 Good

Wendy's across the parking lot. I had supper and breakfast there. Hotel breakfast looked inedible
Tim, 1-night trip

10/10 Excellent

Staff was very friendly and helpful!
L, 1-night trip

8/10 Good

Safe and convenient
Lois, 3-night trip

6/10 Okay

Nice staff, pretty quiet. Not the cleanest room.
Kristie, 2-night trip

8/10 Good

Close to highest
Peter, 1-night trip

4/10 Poor

Room itself was okay. Some of the other patrons were loud/intoxicated and fighting outside of the room. Not the best feeling for safety.
Catherine, 1-night trip

6/10 Okay

It’s an average property, ok for a couple of days stay if you are looking for basic amenities - like clean bed and towels
Mizanur, 3-night trip

10/10 Excellent

Professional, excellent staff
WILLIAM, 2-night trip

10/10 Excellent

Was one of the best Quality Inns I’ve ever stayed at. Freddie was a great host. Thanks
Bruce, 3-night trip

8/10 Good

The space is a clean place.
OLGA, 2-night trip

2/10 Terrible

Typical run of the mill hotel
Karen, 3-night trip

10/10 Excellent

Kinda high priced is only issue
Pamela, 1-night trip

10/10 Excellent

Nice, clean reasonable price
James, 1-night trip

10/10 Excellent

Staff very friendly.
Cynthia, 1-night trip

10/10 Excellent

Place to hang my hat for the night
Coady, 2-night trip

10/10 Excellent

Check in was a smooth process representative was kind and polite and continental breakfast was good
Roberto, 2-night trip

4/10 Poor

It was advertised as remodeled but our room was not. Parking was tight and it was hard to find.
Marcia, 1-night trip

10/10 Excellent

I liked the breakfast & appreciated that coffee & juice are still available all the time
DAVID, 1-night trip

4/10 Poor

The room size and layout was good, and the beds were pretty comfortable. Unfortunately, the room smell was terrible and overwhelming; very likely caused by a dead animal in a wall or ceiling. Also the bathroom floor had hair on it and the bathroom door did not close at all, it does not fit in the door frame. The level of the room was very basic, which we were expecting (even though the price was very high, but that seems to be on par for the area this time of year). However the conditions were unsanitary and it's unconscionable to rent it in that condition.
Michelle, 1-night trip

6/10 Okay

Adequate
Daniel, 7-night trip

6/10 Okay

One of the staff members was disrespectful. When I complained about one of the vending machines not working, he asked if I was ready to leave the hotel. I thought that was out of line. I had already paid for room and arguing over a vending machine was not worth the trouble. Also , the internet service was not good.
Calvin, 2-night trip

6/10 Okay

There was smell as soon as you entered to building. Almost like they needed a dehumidifier. Got to the room and put on the AC. Left and came back at 1am with it not cool. Everything was damp.
Lisa, 1-night trip

6/10 Okay

The hotel was decent. It’s small and the quality of everything is mediocre.
Jocelyn, 6-night trip