I was booked for the Brighton Towers. The first room i was assigned to 402G was very dated and had a horrible musty smell. It also overlooked a parking garage. Not the view advertised on booking sites. When i went back to the front desk to request a new room, staff member did not want to accommodate me. I got off the line to look for another hotel, When i got back online I got another front desk staff member who accommodated my request for a new room immediately. The new room was updated and much nicer with a better view, however very dusty. I let the front desk know. As far as the resort, the pools and grounds are very nice and its very family friendly. If you are looking for a quiet resort, this is not it. There were kids running everywhere. I thought they would be by the splash pad and slides, but they were in the larger pool with water guns, balls and jumping in and out, so keep that in mind. The breakfast at Embassy Suites is not worth $24.99, that was disappointing. We did enjoy the food at Black drum. Overall its a nice place but the start of the trip with check in and that old musty room 402G in The Brighton tower left a bad taste. Also the fact that the staff member told me there was no availability on the opposite side facing the water park, which was a lie was disturbing. We lost a hour of our trip, trying to find a new hotel last minute, Only to be accommodated immediately with another staff memeber. I don't think i would go back.