Hotel Karuizawa Cross features a nightclub and puts you just a 5-minute drive from Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out モンテ・クッチーナ, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. Other highlights include 2 coffee shops/cafes, a terrace, and a garden. Fellow travelers like the helpful staff and overall property condition.
Languages
English, Japanese, Korean
At a glance
Hotel size
24 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free uncovered onsite self parking
Uncovered onsite extended parking (JPY 1000 per day)
Onsite RV/bus/truck parking (fees apply)
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
2 restaurants
2 coffee shops
Bar/lounge
Barbecue grills
Private dining
Free daily reception
Traveling with children
Children stay free (see details)
Baby monitor
Bed rails
Outlet covers
What to do
Ski passes
Public winery tours
Shopping
Bicycle rentals nearby
Hiking/biking trails nearby
Skiing nearby
Snowboarding nearby
Working away
Coworking spaces
Services
Front desk (limited hours)
Concierge services
Luggage storage
Multilingual staff
Ski storage
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Art gallery on site
Designer stores on site
Shopping mall on site
Nightclub
Lockers available
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Children's slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Free bottled water
Children's dinnerware
Highchair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
モンテ・クッチーナ - This restaurant specializes in Italian cuisine and serves brunch, lunch, dinner, and light fare.
和食処 あさま - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
CROSS BAR - This bar overlooks the garden. Guests can enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately JPY 1650 per person
Children & extra beds
Rollaway beds are available for JPY 5000.0 per night
Parking
RV/bus/truck parking is available for an extra charge
Uncovered extended parking costs JPY 1000 per day
Guests must contact this property in advance to reserve onsite parking
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa
Frequently asked questions
Does Hotel Karuizawa Cross offer free cancellation for a full refund?
Yes, Hotel Karuizawa Cross does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Karuizawa Cross?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Karuizawa Cross?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Hotel Karuizawa Cross?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Hotel Karuizawa Cross and nearby?
During the winter, enjoy nearby recreation like ice skating and snowboarding, and return when the snow melts for cycling and hiking. Enjoy amenities like a nightclub and a garden.
Are there restaurants at or near Hotel Karuizawa Cross?
Yes, there are 2 onsite restaurants, featuring alfresco dining, Italian cuisine, and garden views.
What's the area around Hotel Karuizawa Cross like?
Hotel Karuizawa Cross is a short 2-minute walk from Old Karuizawa Ginza Street and 14 minutes' walk from Karuizawa New Art Museum.
Hotel Karuizawa Cross Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 18, 2024
Verified traveler
1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 17, 2024
Delight travellers and excellent location
The room is clean and staffs are friendly and helpful, but the room should have proper light fixtures in the corner of room, and small tables for extra luggages, otherwise this is very good value to stay while in Karuizawa.
Michelle Pao Fei
Michelle Pao Fei, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 9, 2024
Jolyn Xian Peng
Jolyn Xian Peng, 3-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Sep 9, 2024
Juozas
Juozas, 3-night family trip
Verified Hoteles.com guest review
6/10 Good
Aug 9, 2024
shuko
shuko, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 10, 2024
Karan
Karan, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 4, 2024
Perfect place for vacation
Addy
Addy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 21, 2024
Amazing, clean, nice and cozy
Mandy
Mandy, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 7, 2024
Decent place to stay in as the staff were nice and friendly. The place was not very occupied at the nights i stayed so it was really quiet to a point it was kinda scary as no staff were stationed after some time.
KA HO
KA HO, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 20, 2024
A very nice hotel botique hotel. Interesting configuration as the upper level is the hotel, first level has all the retail shops. Walking distance to many nice small shops.
H
H, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
May 16, 2024
Everything is excellent except no laundry service or self-serve laundry provided in the hotel. Otherwise, it would be a prefect 10 score.
Raymond
Raymond, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Apr 22, 2024
This property was very modern. Great location and very walkable to shopping and other forms of transportation.
Marietta
Marietta, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 15, 2024
Very modern and clean hotel. Heater was great. there is floor heating. Staff are very friendly and car park is a short walking distance from hotel. i would definitely return.
Andrew
Andrew, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 30, 2024
Room was roomy and amenities up to standard. The adjoining carpark not paved and muddy during winter months.
Lionel
Lionel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 26, 2024
Spacious room, nice ambience and friendly staff
Lai Ping
Lai Ping, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 7, 2024
The room is spacious and we were being warm welcome from the staffs.
Lam Ka
Lam Ka, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 3, 2023
Amazingly unique and cool hotel in a great location. Really big room, clean and comfortable.
Michael
Michael, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 5, 2023
Wonderful stay!
Just the perfect hotel one can find in Karuizawa, especially for non-driving tourists. From the station, you can take a bus right to “Kyu Karuizawa” and this hotel has actually one entrance in the main Kyu Karuizawa street. There is another bus stop nearby which you can take to Shiraito Waterfalls.
This hotel is just the most considerate and detailed minded hotel I have ever been. They even provide guests with cleansing oil, facial wash, toner and face lotion - if you are just in Karuizawa for a short stay, you can just leave your worries to the hotel. This hotel will definitely be on my top list if I ever visit Karuizawa again!
Ho Yan
Ho Yan, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 29, 2023
The room is spacious with many windows. The environment is beautiful and surrounded by tall trees. The staff at front desk is polite and helpful.
Kai Wai Alvin
Kai Wai Alvin, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 28, 2023
clean
Peggy
Peggy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 17, 2023
The room was spacious and clean with floor heating.
Dimitrios
Dimitrios, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 24, 2023
Timothy
Timothy, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Apr 15, 2023
Ian M
Ian M, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Apr 6, 2023
I will stay again
Friendly reception. Nice decor.
Verified traveler
1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Mar 22, 2023
Very friendly staff. Room condition very nice. Would definitely come back again.