Amazing hotel! I absolutely enjoyed my stay there, although it was pretty short (3 nights). Bed soft, pillows cushiony...bathroom was sparkling clean! The location is close to the airport, and 30mins from the city centre by bus. Its quite far from Central London though, so be aware of that. Amazing customer service as well, staff was absolutely professional. Wifi was on point, tons of tv channels to watch, cleaning service on point...nah it was quite luxe!! Honestly, loved staying here and will book again next time.