Infested with bed bugs which means my children aged 3 & 9 were bitten anll over their body all night, with bed sheets covered with blood, Had to keep going to reception 3-4 times because I couldn’t into my room with the key cards, woken at 7am by drilling, one fan in the room which was a complete safety hazard, blade was fitted wrong way around so blew backwards, safety mesh not secure so blades were exposed, the base was broken so it didn’t stand correctly and one turned on it was so unsecured it was moving all over and sounded like a helicopter and moved like it will take off! No one seamed to care and the response was I’ll let the manager know, no care in the world. However the only positive thing I could say is the gentleman who was on the desk on the evening of check in, assisted me to find a night shop to buy milk for my child.