Mercure Hotel Köln Belfortstraße

4.0 star property
Hotel with spa, near Cologne Cable Car

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Photo gallery for Mercure Hotel Köln Belfortstraße

Daily buffet breakfast (EUR 24 per person)
Fitness facility
Indoor pool, sun loungers
Exterior
Terrace/patio
Near Cologne Zoo, Mercure Hotel Köln Belfortstraße offers an upscale retreat with a garden and dry cleaning services. Relax by the indoor pool, unwind at the bar or gym, and enjoy in-room WiFi - guests rave about the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Gym
  • Laundry facilities
  • Pet friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $96
$108 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Separate bedroom
Select Comfort bed
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Annex Building

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Select Comfort bed
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 Twin Bed, Annex Building

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Separate bedroom
Select Comfort bed
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Apartment, 1 Double Bed

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2015
Select Comfort bed
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Belfortstrasse 9, Cologne, NW, 50668

What's nearby

  • Cologne Zoo - 11 min walk - 1.0 km
  • Musical Dome - 15 min walk - 1.3 km
  • Cologne Cathedral - 18 min walk - 1.5 km
  • LANXESS Arena - 5 min drive - 3.6 km
  • Chocolate Museum - 5 min drive - 3.9 km

Getting around

  • Cologne - Bonn Airport (CGN) - 14 min drive
  • Düsseldorf Intl. Airport (DUS) - 53 min drive
  • Hansaring Station - 12 min walk
  • Köln Dom/Central Station (tief) - 15 min walk
  • Cologne Central Station - 15 min walk
  • Reichenspergerplatz U-Bahn - 3 min walk
  • Ebertplatz U-Bahn - 5 min walk
  • Lohsestrasse U-Bahn - 13 min walk

Restaurants

  • ‪Curios - ‬5 min walk
  • ‪Max Stark - ‬5 min walk
  • ‪Winebank Köln - ‬4 min walk
  • ‪Fioretto - ‬7 min walk
  • ‪Café Weissenburg - ‬5 min walk

About this property

Mercure Hotel Köln Belfortstraße

When you stay at Mercure Hotel Köln Belfortstraße, you'll be just a 5-minute drive from Cologne Cathedral and Musical Dome. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with spa services. A fitness center, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff. Public transportation is just a short walk: Reichenspergerplatz U-Bahn is 3 minutes and Ebertplatz U-Bahn is 5 minutes.

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 11 and younger eat free breakfast
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Room service
  • Water dispenser

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Segway rentals/tours nearby
  • Hot springs nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1971
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • LED television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Select Comfort mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Highchair
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • An effective city/local tax rate of 5.35 percent will be charged
  • Spa fee: EUR 4 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 24 for children

Renovations and closures

This property is closed from December 22 2025 to December 28 2025 (dates subject to change).
The property is closed between December 22 and December 28.

Children & extra beds

  • Rollaway beds are available for EUR 40 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 17 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Park Inn Radisson Belfortstrasse
Park Inn Radisson Köln Belfortstrasse
Park Inn Radisson Köln Belfortstrasse Cologne
Park Inn Radisson Köln Belfortstrasse Hotel
Park Inn Radisson Köln Belfortstrasse Hotel Cologne
Mercure Hotel Köln Belfortstraße Cologne
Mercure Koln Belfortstraße
Mercure Köln Belfortstraße Cologne
Mercure Köln Belfortstraße
Mercure Hotel Köln Belfortstraße Hotel
Mercure Hotel Köln Belfortstraße Cologne
Mercure Hotel Köln Belfortstraße Hotel Cologne

Frequently asked questions

Is Mercure Hotel Köln Belfortstraße currently open?

This property is closed from December 22 2025 to December 28 2025 (dates subject to change).

Does Mercure Hotel Köln Belfortstraße offer free cancellation for a full refund?

Yes, Mercure Hotel Köln Belfortstraße does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Hotel Köln Belfortstraße?

Yes, there's an indoor pool.

Are pets allowed at Mercure Hotel Köln Belfortstraße?

Yes, pets are welcome, with a limit of 2 total. There's a charge of EUR 17 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Mercure Hotel Köln Belfortstraße?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is noon.

What is there to do at Mercure Hotel Köln Belfortstraße and nearby?

Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes hot springs and segway rentals. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Hotel Köln Belfortstraße also has a fitness center and spa services, as well as a garden.

What's the area around Mercure Hotel Köln Belfortstraße like?

Mercure Hotel Köln Belfortstraße is in Innenstadt, a short 3-minute walk from Reichenspergerplatz U-Bahn and 17 minutes' walk from Cologne Cathedral.

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Mercure Hotel Köln Belfortstraße Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Air conditioning
Restaurant
Shower
Parking
Value
Bed

What guests liked

  • Breakfast was consistently described as excellent, nice, amazing, and sumptuous. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great breakfast options and friendly staff!
Johannah, 1-night trip

8/10 Very good

Overall good experience
Sara, 6-night trip

10/10 Exceptional

Exlente
Juan, 2-night trip

10/10 Exceptional

Excellent

Excellent, staff were extremely brilliant and helpful.
Ola, 4-night trip

10/10 Exceptional

Brilliant Stay

This hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking. Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom. The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side.
Paul, 3-night trip

8/10 Very good

Very clean. Excellent breakfast. Pool is not family friendly. Suites are remodeled apartments in adjacent building.
James, 4-night trip

10/10 Exceptional

Central location Clean and tidy rooms Safe and clean neighbourhood Late night walks around area safe and recommended Limited breakfast options for vegetarian people. A lot of dairy and meat products and bacon spilling into eggs etc so we were very careful.
Yaruk, 1-night trip

8/10 Very good

Good and solid

We were met by friendly and professional staff. Hotel services good not excellent. Great breakfast, however evening restaurant not worth a visit. Great pool
Rasmus, 3-night trip

8/10 Very good

Peaceful location, 15 mins walk from station

Stayed 3 nights, easy check in but rooms not ready till 3pm, cam back for my bag a lot later on. No fridge, no safe and no wifi, without these I would only rate it a 3 star. Very comfy and very clean. 15 mins to the Dom or main station. Quite peaceful location too and I definitely recommend it.
Michael, 3-night trip

6/10 Good

Elevator not working in annex building. Had to climb the stairs with luggage to 3rd floor. Poor WiFi connection. Breakfast is nice.
Yousef, 1-night trip

8/10 Very good

To hot

Nice hotel. 20 min walk to centre or s couple of stops on yhe underground. Aircon in room not good enough to cool room in hot weather. Could open windows but then get infested by bugs
Benjamin, 3-night trip

8/10 Very good

I actually liked all the staff but I was a bit upset at check out when they tried to make me pay the city tax again. I’d already paid with a different person in cash on check in but this person seems not to have recorded the fact and I had no receipt. It was very embarrassing to have a row with the other receptionist with a large queue of people behind me. I stay in many different hotels in Germany, often in Köln. This is the first time this has happened and to be honest I was made to feel like I was lying. My 9 year old son was next to me and I really don’t need to be undermined in front of him. All staff, including the receptionist I was arguing were nice but I probably won’t stay there again, it’s put me off.
Patrick, 2-night trip

10/10 Exceptional

Alles perfekt
Stefan, 3-night trip

8/10 Very good

okay
Arnold, 2-night trip

10/10 Exceptional

Football trip

Hotel was a good 15/30 minute walk from the Old Town. Swimming pool was good, but unheard. There was no housekeeping during our three days there but that was not a problem
Paul, 3-night trip

10/10 Exceptional

Koln stop.

Great breakfast each morning. Our apartment was great.
JOHN, 3-night trip

10/10 Exceptional

Great hotel. Wonderful room with loads of space and very comfortable beds. The breakfast was amazing.
Helen, 1-night trip

8/10 Very good

Lækkert hotel

Lækkert hotel - vi havde en lille lejlighed med køkken og to store senge. Aircon gik desværre i stykker første dag under en hedebølge og blev først repareret næste dag.
Pernille, 2-night trip

10/10 Exceptional

Nice hotel in quiet neighborhood. Convenient for us to visit our daughter who lives nearby. Good value for money.
Peter, 2-night trip

8/10 Very good

It was clean and the desk staff were polite and friendly. Would be nice if there was an alternative blanket to the duvet as my husband found the duvet to be too warm.
Lori, 2-night trip

6/10 Good

Matrassen waren niet goed. Ontbijt prima. Een persoon aan de receptie zeer lui
Koen, 4-night trip

10/10 Exceptional

Ich fand meinen Aufenthalt sehr angenehm .Hat alles super gepasst. KOMNE gerne wieder.
Tobias, 4-night trip

8/10 Very good

Bien
Alexandra, 2-night trip

8/10 Very good

Insgesamt OK bis gut, aber nicht mehr. Zimmer recht klein, dafür gutes Bett, geräumige Schränke, Bad auch ok. Leider war ich im Nebenhaus, da kann der Weg zu dem sehr guten Frühstück nervig sein. Nur der Kaffee aus dem Automaten geht gar nicht auf dem Niveau.
Thomas, 3-night trip

8/10 Very good

War ok
Kai, 3-night trip