Aparthotel

The Cole

3.5 star property
Aparthotel with outdoor pool, near San Jacinto Mountains

Choose dates to view prices

Surrounded by the San Jacinto Mountains, The Cole is a serene oasis with a spa tub and an inviting restaurant. Unwind in style with free cabanas and pool umbrellas at the swimming pool or connect to WiFi in public areas.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (8)

  • 30 smoke-free apartments
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Self parking
  • Hot tub
  • Water dispenser
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Self parking (surcharge)
  • Outdoor swimming pools
The current price is $123
$139 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Suite, 1 King Bed, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Dining table
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Dining table
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Air conditioning
Dining table
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Air conditioning
Dining table
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually decorated
Air conditioning
Dining table
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
Private bathroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
2323 N Palm Canyon Dr, Palm Springs, CA, 92262

What's nearby

  • Palm Springs Square Shopping Center - 2 min walk - 0.2 km
  • Palm Springs Visitor Center - 13 min walk - 1.2 km
  • Las Palmas - 18 min walk - 1.6 km
  • Desert Regional Medical Center - 2 min drive - 1.9 km
  • Elvis Honeymoon Hideaway - 3 min drive - 1.9 km

Getting around

  • Palm Springs Intl. Airport (PSP) - 13 min drive
  • Bermuda Dunes, CA (UDD) - 32 min drive
  • Thermal, CA (TRM-Jacqueline Cochran Regional) - 44 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 74 min drive
  • Hollywood Burbank Airport (BUR) - 136 min drive
  • Los Angeles Intl. (LAX) - 153 min drive
  • Palm Springs Station - 12 min drive

Restaurants

  • ‪Billy Reed's Restaurant Bakery & Bar - ‬8 min walk
  • ‪Rick's Desert Grill - ‬10 min walk
  • ‪Del Taco - ‬5 min walk
  • ‪Carl's Jr. - ‬5 min walk
  • ‪Brown's BBQ & Soul Food - ‬19 min walk

About this property

The Cole

The Cole puts you within a 15-minute drive of Palm Springs Convention Center and Palm Springs Aerial Tramway. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. There's a hot tub, and apartments offer pillowtop beds and flat-screen TVs.

At a glance

DONE

Property size

    • 30 apartments
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • A virtual front desk provides assistance to guests
    • Guests are recommended to download the property's The Cole Hotel mobile app before check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) not allowed
    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (USD 15 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Hot tub
  • Free pool cabanas

Internet

  • Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Electric car charging station on site

Food and drink

  • Water dispenser
  • Coffee/tea maker

Dining

  • 1 restaurant
  • 1 bar
  • Dining table

Bedrooms

  • Bed sheets provided
  • Pillow top mattress

Bathrooms

  • Hair dryer
  • Free toiletries
  • Eco-friendly toiletries
  • Toothbrush and toothpaste (on request)
  • Towels provided
  • Toilet paper
  • Shampoo
  • Soap

Entertainment

  • 40-inch flat-screen TV with digital service
  • Streaming services

Work spaces

  • Laptop workspace

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 42
  • No elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Safe
  • Housekeeping (on request)
  • Window screens
  • Iron/ironing board
  • Blackout drapes/curtains
  • Virtual front desk
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Mobile key entry

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 rooms
  • 2 floors
  • Built in 1959
  • Bulk dispenser for toiletries
  • Recycling
  • Property does not allow children

Fees & policies

Refundable deposits

  • A damage deposit of USD 100 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is offered for an extra charge of USD 50 per day

Parking

  • Uncovered self parking costs USD 15 per night with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses solar energy.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Registration Number 20026464

Frequently asked questions

Does The Cole offer free cancellation for a full refund?

Yes, The Cole does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Cole?

Yes, there's an outdoor pool.

Are pets allowed at The Cole?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Cole?

Yes. Self parking costs USD 15 per night. Electric vehicle charging is available.

What are the check-in and check-out times at The Cole?

Check-in start time: 4:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at The Cole and nearby?

The Cole has an outdoor pool and a hot tub.

Are there restaurants at or near The Cole?

Yes, there's an onsite restaurant.

What's the area around The Cole like?

The Cole is a short 4-minute walk from Palm Springs Square Shopping Center and 17 minutes' walk from San Jacinto Mountains.

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Reviews

The Cole Reviews

8.4

Very Good

9.0

Cleanliness

8.2

Amenities

8.6

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • The pool area was clean, beautiful, and great, with many reviewers enjoying their time there. (18 reviews)
  • The hot tub was warm, roomy, and a great place to relax. (8 reviews)
  • The spa and hot tub area were clean and excellent, with great amenities and a nice atmosphere. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Bed
Bar
Restaurant
Parking
Amenities
Coffee
Hot Tub

Reviews

10/10 Exceptional

Great hotel and staff

Rooms are furnished retro style. Everything was clean and updated...in a retro kind of way. Management was friendly and helpful. Would definitely stay again.
Barbara, 2-night trip

10/10 Exceptional

Very cute and clean room with excellent communication from staff.
Hailey, 1-night trip

10/10 Exceptional

Great place to stay.
Jeff, 3-night trip

8/10 Very good

Great stay but can be loud as our room was next to the parking gate so it would slam loud and we would feel it in the room
Junior, 1-night trip

10/10 Exceptional

Perfect

Everything from start to finish was perfect. Check in was very efficient and easy. All staff members were friendly, professional, and welcoming. Excellent!
Ray, 2-night trip

10/10 Exceptional

Perfect get away place.
Stoney, 3-night trip

10/10 Exceptional

Exceptionally clean and loved the contactless check in and check out that even includes using your phone as a key!
MIR, 2-night trip

10/10 Exceptional

Clean, updated hotel. We didn’t get to hang out poolside as much as we hoped due to being busy doing other things in town but the pool and hot tub were great the brief time we did utilize them. The staff were all friendly and very helpful. Would recommend!
Thomas, 4-night trip

10/10 Exceptional

The property was very nice and clean. Looked like typical Palm Springs. We would stay there again when we come back.
Jeff, 3-night trip

8/10 Very good

Nice property and room. Only downside: traffic noise from busy highway.
Laura Webster, 2-night trip

10/10 Exceptional

It was wonderful
Francisca, 1-night trip

10/10 Exceptional

A property just outside the busy downtown. The king suite room was very spacious, with a king sofa bed-not used by us- and two TVs. The pool area is gorgeous as is the hot tub. While they don’t have a front desk, the whole process was smooth. We were disappointed the French restaurant and the bar opened at 5pm. Earlier would have been nice. Overall we highly recommend the Cole!
Karen, 2-night trip

10/10 Exceptional

Style and amenities, like vintage style radio, bar, TV area, and fridge.
Maria, 1-night trip

6/10 Good

An old hotel that is not walking distance to shops and restaurants
John, 3-night trip

8/10 Very good

Overall the stay was fine. It is a small, but quaint hotel. Looks like they converted the reception area into the bar. The bathroom was small with no counter space and the shower had the showerhead directly above you so it fell like rain. That was not convenient. We only stayed one night so did not try out the restaurant or the pool. We may come back to give those a try.
1-night trip

10/10 Exceptional

Check in and check out was by far the easiest. Everything is done on the app. The pin to enter and leave the hotel was such a huge thing. It feels safe knowing you need a pin to enter.

10/10 Exceptional

Lovely property with tasteful upgrades. We stayed in a 1bdrm King Suite and it was spacious, clean. Mini frig but no microwave, which was really the only amenity we would have liked. Pool was open, clean, and beautiful. The hot tub was warm and roomy. Overall, we really enjoyed our stay. We would have liked the pool bar and restaurant to be open more hours. We were very comfortable and enjoyed our stay.
Shallon, 4-night trip

6/10 Good

Sonder properties are low-touch, that’s fine, just expect that. The floor in my bathroom was so filthy I dropped some water on it and used a towel and it came off filthy. Good amenities in the room.
David, 2-night trip

6/10 Good

The air conditioning unit was not strong enough for the unit
Jennifer, 3-night trip

8/10 Very good

No big issues with my stay and I could see myself booking this property again. It's located off the main drag a bit so the neighborhood and general building were quiet when I was there. However the walls were a little thin and I could hear my neighbor talking and later snoring. I also wished the ac ran a little colder, it felt warmer than what I had it set to and kept switching off though I don't think it hit that temp. The facilities were very nice and clean though and the pool looked nice and the woman who checked me in was also very nice. It was overall a good deal especially if you're just staying a night. Also if you're not familiar with the area, it's close to the main strip of restaurants but Palm Springs generally isn't a big walking town especially after dark since they don't use street lights. I walked to my dinner destination but was in some pretty dark quiet areas at times though I know the area is safe so I wasn't worried.
Chelsea, 1-night trip

2/10 Poor

Worst customer service

No one is available at the property to help if anything happens. When you call customer service, it’s like you are talking to a robot. They don’t care what your issue is. I would not recommend this place at all.
2-night trip

2/10 Poor

A Complete Nightmare on Memorial Day weekend

Our experience with Sonder was nothing short of a nightmare. After a long journey, we arrived at our booked accommodation only to be left sitting in our car for over an hour. Sonder claimed we didn’t have a reservation, causing us immense frustration and confusion. Eventually, we discovered they had canceled our reservation due to mold in the room. This left us completely stranded on Memorial Day weekend with virtually nowhere to stay, as everything was fully booked. Sonder’s lack of communication and support was astounding. With no front desk staff and the only way to communicate being via an app or smartphone, getting any help was nearly impossible.
4-night trip

4/10 Fair

Too low key

This hotel was recently purchased by an out of town company. The property seems neglected and understaffed. If you want somewhere super low key to rest your head and you aren’t looking for any services or amenities, this will do. But it completely lacks any kind of vacation vibes. Pool walls need to be scrubbed, dead bees on the deck, half dead plants are too sparse. Cute outdoor bar area has potential but it’s never open. Was told Freddie the chef and owner of the dinner-only restaurant could pour a drink, but there wasn’t a smooth process for requesting that, nor a drink list, awkward. Someone had their large dog on the pool deck and it was barking loudly in the morning. I poked my head out and the owners clearly had no control over the dog nor took the dog off the deck. Unacceptable, this was a major noise disturbance. I come to PS from LA to get away from barking dog noise pollution.
Kimberly, 2-night trip

10/10 Exceptional

The Cole is always a great stay. Clean and with good amenities.
Richard, 4-night trip

2/10 Poor

super loud AC, loud fridge, smelly room, terrible bedding material (not breathable at all), self service checkin but the no one answered the phone if you need anything. The worst hotel ever for this price range.
Fumin, 1-night trip