Baylor Scott & White The Heart Hospital - 5 min walk
Shops at Willow Bend - 5 min drive
University of Texas at Dallas - 6 min drive
The Shops at Legacy - 8 min drive
Galleria Dallas - 10 min drive
Getting around
Dallas-Fort Worth Intl. Airport (DFW) - 27 min drive
Love Field Airport (DAL) - 29 min drive
Dallas Medical-Market Center Station - 20 min drive
Dallas Union Station - 21 min drive
Free area shuttle
Restaurants
Chick-fil-A - 13 min walk
Jollibee - 6 min walk
151 Coffee - 5 min walk
McDonald's - 17 min walk
Taco Bell - 5 min walk
About this property
Courtyard by Marriott Dallas Plano Parkway at Preston Road
At Courtyard by Marriott Dallas Plano Parkway at Preston Road, you'll be within a 10-minute drive of University of Texas at Dallas and Galleria Dallas. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Bistro, which serves American cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
149 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Offsite
Free area shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 12.5 to 16 per person
Renovations and closures
The following facilities will be closed during the winter:
Swimming pool
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Courtyard Marriott Dallas Parkway Preston
Courtyard Marriott Dallas Parkway Preston Hotel
Courtyard Marriott Dallas Parkway Preston Hotel Plano Road
Courtyard Marriott Dallas Plano Parkway Preston Road
Courtyard Plano
Plano Courtyard
Courtyard Marriott Dallas Plano Parkway Preston Road Hotel
Courtyard Marriott Dallas Parkway Preston Road Hotel
Courtyard Marriott Dallas Parkway Preston Road
Courtyard by Marriott Dallas Plano Parkway at Preston Road Hotel
Courtyard by Marriott Dallas Plano Parkway at Preston Road Plano
Frequently asked questions
Does Courtyard by Marriott Dallas Plano Parkway at Preston Road offer free cancellation for a full refund?
Yes, Courtyard by Marriott Dallas Plano Parkway at Preston Road does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Courtyard by Marriott Dallas Plano Parkway at Preston Road?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Courtyard by Marriott Dallas Plano Parkway at Preston Road?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Courtyard by Marriott Dallas Plano Parkway at Preston Road?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Courtyard by Marriott Dallas Plano Parkway at Preston Road?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Courtyard by Marriott Dallas Plano Parkway at Preston Road and nearby?
Courtyard by Marriott Dallas Plano Parkway at Preston Road has an outdoor pool and a 24-hour fitness center, as well as a picnic area.
Are there restaurants at or near Courtyard by Marriott Dallas Plano Parkway at Preston Road?
Yes, The Bistro offers American cuisine.
What's the area around Courtyard by Marriott Dallas Plano Parkway at Preston Road like?
Courtyard by Marriott Dallas Plano Parkway at Preston Road is located a short 5-minute walk from Baylor Scott & White The Heart Hospital.
Courtyard by Marriott Dallas Plano Parkway at Preston Road Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
Jan 30, 2025
A bit disappointed
No one was at the check in counter when I arrived and I had to wait around 10 minutes for anyone to show up. He was doing his best bc he was taking something up to a room for another guest. I feel you are under staffed.
Also the layout of the room was awful. The TV was at a roughly 90 degree angle from the TV.
Sonja
Sonja, 3-night family trip
Verified Hoteles.com guest review
2/10 Poor
Jan 21, 2025
This hotel is a dumpster fire!
This hotel is completely understaffed. Upon check in, we were told that our room would only be serviced every second day. I asked why and they said it was because they had a hockey team staying. So? Staff your hotel properly to accommodate your guests. I asked for daily towel service and garbage service and this didn’t happen. When I called for towels at 8:30 am to be delivered to our room I was told that there was no housekeeping working yet. I asked for a frontend clerk to deliver towels so I didn’t have to come down to the front desk in my PJ’s and she advised me that she was the only clerk on staff and couldn’t leave the front desk. This is a STAFFING PROBLEM!
We had a host of other significant issues that: We checked in at 2:00 am after a long day of flying and fire alarm testing began the next morning at 8:30 am. It lasted 6 hours!!! They said this was a fire emergency… but when the testing began, every guest had a typed letter underneath their door from the hotel manager advising them of this ‘emergency’ and letting them know they didn’t have to evacuate. I guess ‘emergencies’ look a little different in Texas. Later in our stay we had a 4 hour power outage.
What else? The carpet in our room smelled musty. The water barely trickled out of the shower faucet. The room just wasn’t clean. I average 2-3 hotel stays per month and this is the first time I’ve ever left a hotel review. My advice: DO NOT STAY HERE!!
Verified traveler
6-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 18, 2025
Jason
Jason, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 19, 2024
Srinivasan
Srinivasan, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 6, 2024
Terry
Terry, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 23, 2024
Roxanne
Roxanne, 2-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 21, 2024
Shannon
Shannon, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 14, 2024
Great property and excellent staff! Went above expectations!
Shawndra
Shawndra, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 11, 2024
Great economical hotel plenty of amenities would stay there again
Joshua
Joshua, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 1, 2024
Verified traveler
1-night trip
Verified Hoteles.com guest review
6/10 Good
Sep 27, 2024
My door lock was broken. My friend had water bugs in her room.
Jennifer
Jennifer, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2024
Very clean and friendly staff.
Weylon
Weylon, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2024
Shahin
Shahin, 1-night business trip
Verified Hoteles.com guest review
6/10 Good
Sep 10, 2024
Belen
Belen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 4, 2024
Alexis
Alexis, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 1, 2024
The front desk staff as well as the breakfast/bar staff were superb - friendly, helpful, and professional. The property condition needs improvement. I had to change rooms after my first night due to the carpet beneath the A/C getting soaked from condensation. Need more electrical outlets which are easier to reach. The exhaust fan in the shower is poor, if there is one at all. The TV picture was frequently scrambled - impossible to watch. Additionally, the breakfast offerings need to be better. One of the third-party agencies advertises this as a continental breakfast which it isn't. Great people but otherwise much room for improvement.
Allen
Allen, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2024
William
William, 3-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 23, 2024
It’s all good
young
young, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Esther
Esther, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Kristin
Kristin, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2024
Need room service
I had a procedure at hospital nearby. Since there was no room service I could not get water or food ordered from the lobby. My phone did not work for room 103. Otherwise the hotel is clean and comfortable.
Michelle
Michelle, 2-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 13, 2024
Garlenzka
Garlenzka, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 11, 2024
Ubah
Ubah, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 11, 2024
I enjoyed my stay; very affordable and convenient space . Excellent staff.