Rate : 1/10
Our stay at Le Grand Courland began with used soap in the bathroom, furniture and bed sheets fill with dust, a kettle that doesn't work, no microwave, no shampoo, no conditioner, no body wash and NO WIFI. A pressing iron was presented upon request and mini sample sized shampoo, conditioner and body wash were provided
The breakfast and the spa were good. Roger at the spa did an excellent job, 10/10 for Roger, however, in order to book 2 massages we had to speak to 3 different front desk staff. Front desk staff were not knowledgeable about the spa services and made it really difficult for a simple booking, e g. We were told a specific service isn't available but the service was available after all. There is mold on the ceiling of the spa.
Beach towels depends on the colour of your skin. Very old and faded towels were given to us since we are from the Caribbean. "Foreigners " were given bright colored towels.
The path to the gym and spa smelt really foul.
The resort is far fetch from the pictures and videos posted online. The resort is very run down, rough infrastructure and ceilings, bar by the pool doesn't exist anymore, foul scent, inadequate lighting in the room, no proper customer service. Half of the spa services are not available.