I came to town for a surgery. There was a little issue with the charge but the staff took their time to resolve it appropriately. The staff was so helpful, polite, and accommodating overall! From the room placement, wheelchair availability and access, free water, free made-to-order breakfast, free happy hour... everything was amazing. Before surgery I was able to enjoy the amenities. I loved the hot tub. The pool was heated and there was a small gym. I had a package delivered. I will definitely be back!