Start your day off right with a delicious breakfast buffet then tee off for 18 holes of golf or soar through the air ziplining - all just steps from your hotel room.
Naismith Memorial Basketball Hall of Fame - 6 min drive
Getting around
Westfield, MA (BAF-Barnes Municipal) - 15 min drive
Bradley Intl. Airport (BDL) - 27 min drive
Springfield Union Station - 6 min drive
Holyoke Station - 9 min drive
Northampton Station - 16 min drive
Restaurants
Wood-N-Tap - 13 min walk
Panera Bread - 14 min walk
Starbucks - 9 min walk
Chili's Grill & Bar - 9 min walk
Olive Garden - 13 min walk
About this property
Quality Inn West Springfield
At Quality Inn West Springfield, you'll be within a 10-minute drive of MassMutual Center and MGM Springfield. Guests can visit the fitness center for a workout or grab a bite to eat at Tokyo Asian Cuisine Resta, which serves Asian cuisine. A seasonal outdoor pool and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and breakfast.
Languages
Chinese (Mandarin), English, Hindi, Spanish, Urdu
At a glance
Hotel size
114 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Traveling with children
Children stay free (see details)
What to do
Ziplining
Hiking/biking trails nearby
Horse riding nearby
Downhill skiing nearby
Skydiving nearby
Snowboarding nearby
Working away
24-hour business center
3 meeting rooms
Computer station
Conference space (600 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
Adjacent to a golf course
Seasonal outdoor pool
Shopping mall on site
Vineyard
Banquet hall
Accessibility
Elevator
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Eco-friendly toiletries
Guidebooks/recommendations
Special features
Dining
Tokyo Asian Cuisine Resta - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Breakage deposit: USD 250 per stay
A damage deposit of USD 100 will be collected before check-in
Children & extra beds
Rollaway beds are available for USD 12.0 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to September
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0009643250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield
Frequently asked questions
Does Quality Inn West Springfield offer free cancellation for a full refund?
Yes, Quality Inn West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn West Springfield?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn West Springfield?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn West Springfield?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn West Springfield?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Quality Inn West Springfield?
No, this hotel doesn't have a casino, but MGM Springfield (6-min drive) is nearby.
What is there to do at Quality Inn West Springfield and nearby?
Have fun during the warmer months with activities such as ziplining. Additional recreation nearby includes casino gaming, spelunking, and hunting. Enjoy amenities like a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Quality Inn West Springfield?
Yes, Tokyo Asian Cuisine Resta offers Asian cuisine.
Does Quality Inn West Springfield have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Quality Inn West Springfield like?
Quality Inn West Springfield is in the heart of West Springfield, a short 8-minute walk from Olympia Ice Center and 11 minutes' walk from Connecticut River. Travelers say this hotel is in a good location.
Quality Inn West Springfield Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 27, 2025
Andrew
Andrew, 2-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Jan 25, 2025
neal j
neal j, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jan 20, 2025
Norma
Norma, 1-night family trip
Verified Hoteles.com guest review
4/10 Fair
Jan 19, 2025
Staff was very nice. But there room was not clean
James
James, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 25, 2024
Definitely would go back and recommend
Very clean and comfortable l. Very quiet also. Breakfast was great kids loved it.
Doroth
Doroth, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 22, 2024
Michael
Michael, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 20, 2024
jenna
jenna, 2-night trip
Verified Hoteles.com guest review
4/10 Fair
Dec 17, 2024
Alexander
Alexander, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 15, 2024
LUIS
LUIS, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 25, 2024
Richard
Richard, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 25, 2024
Siri
Siri, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 22, 2024
Hector
Hector, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 21, 2024
Angelique
Angelique, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 15, 2024
Josselyn
Josselyn, 1-night family trip
Verified Hoteles.com guest review
6/10 Good
Nov 10, 2024
Kevin
Kevin, 1-night trip
Verified Hoteles.com guest review
2/10 Poor
Nov 1, 2024
Kathleen
Kathleen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 31, 2024
Geisilani
Geisilani, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 29, 2024
This is very close to the Interstate. Although we booked well in advance we were allocated a room on the side closest to the road. Noise and light from the side of the building did disrupt sleep. The rest of the experience was good
Norman
Norman, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 29, 2024
Had room on upper floor, w/ a small balcony. Coffee/ pot in room w/ all necessities, good basic breakfast (no fruit though). Plenty of parking. Not fancy, but pleasant enough, & friendly staff.
Virginia
Virginia, 2-night family trip
Verified Expedia guest review
2/10 Poor
Oct 28, 2024
Verified traveler
1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 28, 2024
All in all it was ok but definitely needs some TLC in rooms snd surrounding areas
Tracey
Tracey, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 27, 2024
Verified traveler
1-night business trip
Verified Hoteles.com guest review
4/10 Fair
Oct 27, 2024
The front desk woman, Maria, was so sweet. Property itself was dirty and noisy.
Dana
Dana, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2024
Very clean.
Ronald
Ronald, 1-night trip
Verified Expedia guest review
2/10 Poor
Oct 24, 2024
It was awful. Bed sheet had blood stains. Told front desk and they didn’t do anything about it.