In the heart of Madrid, Arenal Suites offers a luxurious retreat near Gran Via. With in-room WiFi, bike rentals and tour/ticket assistance at your fingertips, explore the city with ease. The helpful staff has left a lasting impression on previous guests.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 47 min drive
Madrid Recoletos Station - 19 min walk
Madrid Principe Pio Station - 23 min walk
Madrid (XOC-Atocha Train Station) - 24 min walk
Sol Station - 2 min walk
Callao Station - 5 min walk
Sevilla Station - 7 min walk
Restaurants
Chocolatería San Ginés - 2 min walk
La Mallorquina - 1 min walk
Cafetería El Corte Inglés - 2 min walk
Starbucks - 1 min walk
Chocolateria 1902 - 2 min walk
About this property
Arenal Suites
Arenal Suites puts you in a great location, within just a 10-minute walk of Puerta del Sol and Plaza Mayor. Apartments feature bonuses like kitchens and washers/dryers, along with flat-screen TVs and down comforters. Fellow travelers say great things about the helpful staff and overall property condition. Public transportation is just a short walk: Sol Station is 2 minutes and Callao Station is 5 minutes.
At a glance
DONE
Property size
8 apartments
DONE
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: 9:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 11:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Oven
Coffee/tea maker
Cookware/dishes/utensils
Toaster
Electric kettle
Rice cooker
Bedrooms
Down comforter
Bed sheets provided
Bathrooms
Shower
Towels provided
Hair dryer
Free toiletries
Living spaces
Living room
Dining room
Sitting area
Entertainment
42-inch flat-screen TV
Laundry
Washer/dryer
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Soundproofing
Wheelchair accessible (with limits)
Smoke-free property
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Safe
Blackout drapes/curtains
Safe at front desk
Iron/ironing board (on request)
Front desk (limited hours)
Things to do
Bicycle rentals on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
8 rooms
Individually decorated
Fees & policies
Refundable deposits
Deposit: EUR 100
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 9:00 PM and 3:00 AM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Housekeeping is offered for an extra charge
Children & extra beds
Cribs/infant beds are available for EUR 20.0 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Arenal Suites Apartment Madrid
Arenal Suites Apartment
Arenal Suites Madrid
Arenal Suites Madrid
Arenal Suites Aparthotel
Arenal Suites Aparthotel Madrid
Frequently asked questions
Does Arenal Suites offer free cancellation for a full refund?
Yes, Arenal Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arenal Suites?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Arenal Suites?
Check-in start time: 3:30 PM; Check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Does Arenal Suites have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and a rice cooker.
What's the area around Arenal Suites like?
Arenal Suites is a short 2-minute walk from Sol Station and 3 minutes' walk from Puerta del Sol.
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Reviews
Arenal Suites Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.8
Location
9.4
Staff & service
9.8
Property conditions & facilities
Popular mentions
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Apartment
Room
Service staff
Lobby
Building
Airport
Kitchen
Apparel
Attraction
Reviews
Verified
10/10 Exceptional
Apr 5, 2026
Great location and wonderfully appointed units. Very close to shopping, sites, restaurants
Helen
Helen, 3-night trip
Verified
10/10 Exceptional
Dec 28, 2025
A simply amazing stay in an immaculate property. Staff was extremely helpful and the location may be the best in Madrid for sightseeing downtown. Close access to the Metro. SO clean, fast WiFi, safe area, shopping and restaurants nearby, and mere steps to Puerta Del Sol. An exceptional experience - we hope to return soon!
The place is super well located & the communication with the staff is top notch.
Renata
Renata, 3-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Great place to stay at
Everything was perfect! Location is unmatched if you want to be in the center of everything. Attention was excellent. I highly recommend this place.
Donato
Donato, 3-night trip
Verified
10/10 Exceptional
Apr 12, 2025
Great location!
Excellent location near Puerta del Sol and Plaza Mayor, a bit noisy at night but other than that no complaints! Headed back in a few days, such a great spot!
Jennifer
Jennifer, 2-night trip
Verified
10/10 Exceptional
Sep 8, 2025
Location was perfect. In the middle of Sol. Restaurants, El Corte Ingles, shops and bars were nearby.
Maria Cecilia
Maria Cecilia, 4-night trip
Verified
10/10 Exceptional
Apr 16, 2025
Great location - very walkable city. Large grocery was nearby as well as many good restaurants. Property was clean and nice.
Suzanne
Suzanne, 2-night trip
Verified
10/10 Exceptional
Aug 22, 2024
Excellent apartment in an excellent location.
Joseph
Joseph, 3-night trip
Verified
10/10 Exceptional
Dec 9, 2024
Beautiful place to stay
Excellent place and location. Very clean.
Lillian
Lillian, 3-night trip
Verified
10/10 Exceptional
May 16, 2025
My family and I truly enjoyed staying at Arsenal suites. Located in the heart of Madrid, close to all attractions, but very quiet. Continently located and close to great cafes and restaurants. The property is amazing.
Sergey
Sergey, 3-night trip
Verified
10/10 Exceptional
Jun 1, 2024
Arenal suites
Great option, very well located, property is really nice
Pedro
Pedro, 2-night trip
Verified
10/10 Exceptional
Jan 2, 2025
The communication and service were great. The place was very clean and nice and the location is excellent.
Jason
Jason, 5-night trip
Verified
10/10 Exceptional
Nov 26, 2024
Charming and good location
This was a centrally located hotel that was very large, comfortable, clean and safe. It is a bit tricky to find even with directions and difficult to navigate with lots of luggage, but charming. We would definitely stay here again.
Bruce
Bruce, 3-night trip
Verified
10/10 Exceptional
Jul 31, 2024
Loved the property, the area, walkable to everything. Staff is exceptionally helpful.
Joseph
Joseph, 2-night trip
Verified
10/10 Exceptional
Apr 23, 2025
Such a great spot near Puerta del Sol in the heart of Madrid. Right across the street from a grocery store, restaurants galore, shopping galore and super easy access to transportation across the whole city (or easily walkable to so many sites as well). Was the perfect spot (we stayed twice over two weeks in spain) for our family, will be back for sure!
Jennifer
Jennifer, 4-night trip
Verified
10/10 Exceptional
May 18, 2025
Great Location
Spectacular location, spacious, clean and modern. Maria was great checking us in. Beds were comfortable, and the location can't be beat. It was a bit of a home for our family of four. We will be back.
Annabel
Annabel, 2-night trip
Verified
10/10 Exceptional
Aug 31, 2025
Arenal Suite is the most wonderful property I’ve stayed in on a city break like this. Absolutely amazing location, incredible communication from Christian (especially when our flight was cancelled and plan changed) - he went above and beyond to make sure we had everything we needed and felt at home. The apartment itself was stunning - so clean and spacious with lovely decor, fabulous bathroom, comfy beds and everything we needed. Definitely planning to stay again - thank you Arenal Suites and Christian! We had the best time!
Margot
Margot, 2-night trip
Verified
10/10 Exceptional
Sep 7, 2024
Great location. Spacious modern apartment and really helpful staff. Christian was terrific!
Karen
Karen, 4-night trip
Verified
8/10 Very good
Feb 22, 2025
Good communication and a straightforward check-in and check-out process.
Katie
Katie, 2-night trip
Verified
10/10 Exceptional
May 5, 2024
Very spacious apartment in the center of Madrid. Convenient location and all nice facilities.
Hu
Hu, 3-night trip
Verified
10/10 Exceptional
Aug 23, 2023
Great apartment for a family with kids.
Gautam
Gautam, 6-night trip
Verified
8/10 Very good
Apr 15, 2025
Christian was an excellent manager who was always friendly and helpful.