Hotels in Lukovo Sugarje

"After checking in, our room key did not work, so we had to return to the lobby. One staff member initially explained it as a system issue, but another staff later corrected it, saying it was simply a mistake. Later, we came back to the lobby to look for drinking water, as none was provided in the room. Unlike most hotels we stayed at during this trip, there were no complimentary bottles, vending machines, or nearby convenience stores available. At check-out, a staff member asked us to pay for the stay again, even though it had already been fully prepaid through Expedia. I had to show the reservation and payment confirmation before another staff member stepped in and resolved the situation. Overall, the staff seemed unfamiliar with basic procedures, which caused unnecessary delays and stress. This ultimately affected our schedule, as we had to rush to continue our trip to Plitvice Lakes National Park. In addition, the hotel did not match the expectations set by the photos online. Based on this experience, I would not recommend this hotel and would not choose to stay here"

"We just started there one day. We wish we could stay there longer."

"Breakfast was great. Location is what we hoped for. Away from the congestion from Old Town but only a 30 or so minutes or ~4 Euros. Room was comfortable and AC worked great."

"The hotel was 20 minutes from downtown Zadar. 20euro taxi. We did not know it was all inclusive, but we did have a nice dinner. Unfortunately the lobby juice, bee and coffee machines were locked when we tried to go. We walked a lot, around the waterfront and in what is solely a residential area. At the entrance of the property was a bus stop to downtown. The people at the desk were all very nice. Quick easy check in and out. A nice pool."

"Brand new facilities, spacious living space . "

"Not clean, terrible service "

"Clean room "

"Our first time Glamping and this did not disappoint. We enjoyed the relaxing atmosphere. We had the 2 bedroom with pool. The pool is tiny and adorable. We were surprised how well stocked it was for such a small space. There were restaurants on the grounds that made it convenient but I cannot say the food was the best. The surrounding area felt a little desolate (at least for us) but if Glamping is your thing, this is a well run, very clean facility. "

"Booked a double bed, got a pushed together twin. Room was a little on the tired side. Shower was tiny, leaked over the floor, and had the toilet immediately in front of it (had to step out diagonally). And not their fault, but the road to the hotel was blocked, so had to walk with our luggage some distance to get there. No communication to inform us of that."