Hotels in English Harbour

"Beware of this hotel. Front desk staff and manager tried to tell us we did not book an all inclusive option. The staff also tried to tell us the AI option listed on our receipt was for the hotel amenities, but NOT for food, beverages, and snacks, even though we paid an up charge during booking. I have never heard of such a thing! AI to use the pool and beach? After 2 hours on chats/phone calls to confirm our AI with Expedia, the hotel still did not care to fix the issue. Manager sat behind closed doors as my bf and I wasted our vacation time patiently trying to confirm emails got to them and were stated correctly. I really think they were just trying to make things difficult for us, as we later found out that this same thing was happening to other guests at check in too. This was a huge turnoff and we will never revisit this place. "

"Room was amazing as were staff"

"We had the Best room !! Facing the ocean and right over teh beach area. ALL areas of teh resort were very well maintained and cared for. Staff was Very friendly and super nice and the food was delicious. Highly recommend to anyone who is looking for a relaxing getaway !! We Loved it so much that we've already booked again for next year !!"

"Great all around"

"The property, including the rooms could use some repair. "

"This is a one star property. The staff is not Jolly and the property is not at all as promoted. There are significant maintenance issues along with terrible food. The only good thing is the beach but the chairs are dirty and worn. The rooms are awful and most a/c units don't operate properly. The bars are under staffed and you will wait in long lines for food and drinks at pool bar. "

"We were told we were upgraded to a villa. The villa was located at the opposite end of the property far away from the center of the resort where all restaurants and activities were. The villa was not clean when we got there. The shower curtain was in the sink, the floors and the kitchen were dirty and there were no comforters on the bed. The staff at the front desk were rude (specifically the evening shift). They were not accommodating at all. I would not recommend this resort to anyone. "

"Excellent stay and lovely staff. English harbour is really nice and recommend getting a car to visit other sides of the island Boom restaurant was good food and Gunpowder suites genuine 10/10 experience "

"Wonderful service"