Hotels in Carter Lake

"Great"

"Always a great place to stay. Wasnt too fond of the parking changes, just another step and more money."

"I have stayed here previously (which is why I booked the SUITE room that I did). When we got to hotel they stated they were having I believe electrical issues and needed to give us a a regular room with a discount. The gal asked how many will be in our room, we thought it was goin to be 4 but instead turned to 3. She then stated that I would receive a discount and free parking. I just wished that we would've known before check in. So I did get the free parking which was great. But, I'm wondering how I'll get refunded any $$ as I paid from hotels.com. I'm hopeing someone can reach out to me and answer. The hotel staff all around were super great. "

"Great location. Super helpful and friendly staff !!"

"AC went out for multiple rooms and no fix. Was 95 degrees on Saturday. Untrained staff at front desk - didn’t know how to book car ride, set up parking. Evening staff (Mya) and restaurant staff were top notch. Lack of service mindset for other staff. No attempt to help those without AC except provide fans. This hotel will not last if something major doesn’t change soon. "

"Room was clean, price was good"

"The room was nice and clean, and the property in good shape (albeit a little older). The noise from the highway close by was loud at times but our fan that we brought drowned that out. "

"The room had visible cleanable stains and was generally unclean. "

"Hot tub was not working and that was why we chose this hotel. So big bummer for us. "