Hotels in Coto de Caza

"Parking is too expensive. Breakfast is ok. Staff in the Bistro is not that accomodating. "

"Room was ready early. Very nice after being dropped off by mechanic who repaired my vehicle while traveling "

"We came here from just staying at another Ayres in Moreno Valley. Immediately upon arriving we noticed that the staff was not friendly.. Both at the front desk and in their hotel restaurant. When we arrived, I tried to check us in but realized the booking reservation was under my husbands name, I called him in and the front desk staff then turned directly to my husband, with me beside him and told him “since the booking is in your name, only you are permitted to ask questions or request any keycards.” As if she hadn’t been speaking with me at all, like I wasn’t even standing there..? Not sure why this approach was taken but we were shocked. No issues and no comments made on our end. We just ignored it. The previous Ayres had breakfast included and we had mistakenly assumed this one did, too. When searching for the breakfast spot, the staff seemed annoyed and told us to sit wherever we wanted, standing around until we chose a seat.. When we received our menus we realized that we probably misread the booking amenities and asked for a few minutes to ourselves. The gentleman proceeded to stand over my husbands shoulder and look at his phone, once I asked for what was probably the 5th time, he left and got one of his female colleagues who came over and said “so, are you guys ready? Or..” Again, very nicely we responded “we just need a few minutes to look through.” To which she responded sarcastically “Ok, yes ma’am!” … very strange treatment here. Maybe a bad day for them??"

"It was a perfect view right on the water just like the picture "

"Make sure you check you room before getting comfortable or restroom had a bunch of hair around the toilet and shower I went to lay on the bed and there were random sugar packets that where open on the bed and the bed had some type of stain possible a Make up stain don’t recommend "

"It was my 2nd stay in the hotel. No issues, excellent stuff, very convenient location. Balcony in the room, heated pool and hot tub were additional perks that made my stay very pleasant and relaxing"

"All was perfect as usual. I had 4 or 5 stays already. Never any issues."

"Great!"

"I didn’t have Breakfast "