Hotels in Union Grove

"We had an overnight stay at the Cove. I had booked the Bella Suite with loft which has two queen beds and a sofa sleeper. The room was nice. It met the needs of our time there. The suites are owned by people who rent them out. The suite we had included 3 tvs. The tv, an LG, in the living room was very limited in what could be watched. It also did not allow us to connect our devices to it in order to watch Netflix or any other streaming service. Smart TVs can be purchased very reasonably and the owners should at least have a smart TV that allows people staying there to watch what they want. The other issue is we had a small birthday party for our grandkids (6 and 8) in the room during a reasonable part of the early evening. They were running around a bit in the room but not being too loud. However, we received a phone call from the front desk indicating they received complaints about noise. Really? Our grandchildren are good kids. I have been at hotels where it was worse. "

"Clean room "

"Ok"

"good"

"Booking was easy. Check in, no problem. Requested to be away from elevators and lobby due to traffic and events late at night. Reservation at the main indoor restaurant was poorly ran. Hostess never called my party so we were forced to take our dinner to go and eat it in our room. Thankfully the food was surprisingly good, at all locations in the hotel. Pool was great - water temp was warm (aka perfect). Loved mobile ordering food and drinks! It saved on so much time. Overall, a good experience."

"Had to move rooms due to a strong cigarette smell in the first one. The second room was clean and comfortable. The staff was very nice. "

"The room was clean hotel looked clean. Well kept in the airport is right across the street"

"Rooms are small, but clean. "

"I just stayed at the Ambassador Chicago the weekend before, so I went in expecting the same 4 star amenities/level of care. The employee behind the desk at check in was lovely. We went up to our room, which was very large, but not modern like the Chicago version. That night we walked home from our concert (1.6 miles from the stadium) and I was thirsty. There were not any restaurants or stores within walking distance open near the hotel at that time except for Taco Bell. We decided to go to the hotel bar. We waited 10 min to be talked to by the bartender. He did not even look at me, just told me I’d have to wait. After a few minutes another employee came to assist us, and it was obvious he was suffering from the flu or another cold because he was coughing on everything. I actually asked him if he was feeling okay because he was visibly sick, and he admitted to being under the weather. We left the bar immediately, unserved and surprised at the lack of service. As we were walking out, we heard another group of people get up, unhappy with not being served. I woke up ready to do my regular workout at the gym. The one treadmill the gym offered was out of order and the one elliptical was filthy. I decided to run outside instead. The attendant behind the podium by the door was very kind and told me the best path to go on. I came back and got coffees from the cafe (again, a lovely employee experience). Overall, our experience was okay, but not a 4 star hotel experience. "