Hotels in Hay

"I wouldn't say the bar was well stopped because all we had was a little milk and tea and coffee with cured get anywhere. With regards to the parking it was a little bit disorganized and people didn't really allow room for other vehicles so therefore we had to park out of the recommended parking area in the rain mind you."

"Quiet and relaxing location with beautiful grounds. Comfortable basic suite with private outdoor seating overlooking garden and forest."

"Property is great, but massive downside is no WiFi. This should be flagged at top of listing - a note for the owners and Hotels.com/Expedia. Some people may want a place with no WiFi, so it can be a selling point too. But this place has very poor mobile phone reception too. For a combined holiday with the need to do some work, this just didn't work. The owners also highlighted the TV, which only had basic channels despite being a smart TV. The place was spotless, but relatively basic. The check in and check out instructions were too threatening and old-style holiday camp telling off, rather than a welcoming holiday retreat. If you need a family place by the beach this might be for you. "

"The room was clean and the staff where nice"

"Nice a peaceful Even the frogs made it a treat "

" The location is lovely ( although not walking distance to restaurants so a car is needed) and it has lots of nice touches but attention to detail was missing. It advertises a pool which had not been cleaned and looked unkempt. I heard the receptionist telling someone there was an outdoor unheated pool but nobody would have wanted to swim in it. Please don’t advertise you have a pool if it’s in that condition. The duvet had a urine stain on it -yuk! We only noticed it on our last morning or we would have got it changed. The rooms need better insulation - earplugs are required. I could hear everything our neighbours were saying when in the bathroom. The receptionist didn’t even acknowledge us as we came in each day . You have complimentary continental breakfast which is lovely and hot breakfast for a fee . Nobody was around on our first day to even take an order for hot food. Overall it’s nice but just that - not anything special which it so easily could be. "