Hotels in San Bernardino

"Friendly staff, great value including breakfast, and a nice terrace. I would stay again"

"I absolutely love this hotel; staff was nice, room very very clean, the mall is near by, there was a working air conditioner, TV, and a washer and dryer which was a super plus since i was traveling a couple countries during those two weeks. "

"Room was kinda small, good for price. Had everything you needed. Prime location. Everything was within walking distance. Shopping center is a huge +. Very safe with amazing staff"

"Room service was excellent "

"durmió cómodamente"

"location is good"

"We booked Villa Maria via Expedia based on a recommendation and the beautiful photos shown online. Only after booking did we notice “Casa La Lilia” mentioned in the name. The hotel presents itself as two houses “100 meters apart,” but this is very misleading. The main property (on the lake, with pool and views) is clearly what’s shown in the photos. Casa Lilia, where we were placed, is a completely different experience—an old house up a very steep hill, surrounded by other buildings, with no view, no pool, and no restaurant. After arriving and unloading our luggage at the main hotel, we were told to put everything back in the car and drive uphill to a separate location. This was never made clear at booking. We tried to cancel but were refused a refund, so we had no choice but to stay. As an older couple, going up and down the steep hill for meals or facilities was not practical, so we felt stuck. This is misleading marketing. If these are two properties of very different standards, they should be advertised separately—not sold using the same photos."

"We love the breakfast and the staff are always great. The facilities are really beautiful. "

"The service was attentive. We had some issues, but they were handled with care by the staff. We appreciated it. "