Hotels in Bon Air

"The room had spider webs on the ceiling, peeling paint on the walls, black debris all over the sofa, a dirty toilet seat, a bathtub that drained extremely slowly, and very poor sound insulation. This has been the worst stay I’ve ever had at a Holiday Inn, and I will not be choosing Holiday Inn again in the future. These conditions are completely different from what was described on the Expedia website."

"Bathroom was roomy and neat. However felt so unsafe with stomping upstairs and screaming from women likely being abused. Area felt like a zone for prostitution. Door had space in the bottom which allowed dirt from outside to blow into the room. Heavy scented smoking pervasive in bedroom. Sticker behind door warns to lock both bolts to ensure safety. This is not a place for any children."

"We had two rooms. Room 512 had a nasty odor. It was very difficult to be in the room, let alone sleep. We kindly explained our situation to the front desk receptionist and she absolutely refused to change our room. We had not used the room or unpacked. She said the best she could do was have the maintenance man 'spray something'. She even told us that the hotel was not full but she could NOT offer us another room. We will never stay at Candlewood Suites again."

"Classic historical hotel. Recommend staying in the garden area in spring. Very nice staff. Adorable cat Annabelle greets you in the lobby. Safe location. Bed was very comfortable. "

"Fantastic room!"

"We absolutely loved the breakfast buffet, the kickback snack time and the friendly staff!"

"hair on bathroom floor, comforter seemed ancient, room in poor condition, no bottled water in the room, desk broken."

"No gym, property was under renovation was extremely loud couldn’t walk in front door. They ran out of WATER.Nothing upon check in was so bad had to leave a night early and stay at a Hilton do not stay here "

"Fun hotel that is convenient to the convention center. The gym is great and the YMCA is really close. Bunch of great restaurants very close by. "