Hotels in Pinnacle

"the rooms are large, terrifically furnished, clean, great bedding/pillows, huge TV, fast wifi.... it is a superb value - and when in Winston, it will be my go too place."

"Nice staff, clean rooms. Property had lots of maintenance issues though - damaged and aged surfaces. The whole places smells like a fancy department store - Macy's maybe? I liked it but if you are sensitive to perfumes I could see it being overwhelming. It was priced right for our quick overnight while on a road trip. I've stayed in worse for a higher price. "

"The facility has been upgraded sometime in recent years, but there are a few areas that still show some age. Elevator door and frame, shower faucet and knobs, room doors, but overall pretty good. Staff was very good. Lots of choices for breakfast buffet. Stayed here twice in last year."

"There was an unpleasant odor in the room, perhaps from the type of cleaning product used. The room was ok for our very short stay. The blind was stuck down, but there was another building next to it, so the view was a brick wall. "

"Breakfast menu was more vegan friendly. "

"When I arrived, there was a group of young adults outside with very little clothing and smoking what smelled like marijuana unfortunately I had already paid for the hotel so I couldn’t leave. Got to my room no toilet paper in the room realize when I went to go to bed. The floor was dirty. Went to take a shower in the morning and the bath mat was dirty. The group of people that were out front of the hotel were there till about 10:30 in the morning, making all kinds of noise right at the front entrance, where everybody came in and out people staying above me were extremely noisy. I have to say I was not happy with the conditions at all. It looks like you do advertise that you have breakfast, but there is no breakfast so you need to fix that online. No washers and dryers available. Only thing I can say is my sheets were clean thank goodness no hairdryer in the room no microwave in the room very disappointed. I stayed in room 225."

"Our room smelled like cigarettes and the bathroom stunk terribly. There was mold all over the walls and what looked like rat poop under the bed. The rest of the floor was dirty as well. We did not feel comfortable staying there, especially with our one-year-old. We slept horribly, woke up feeling sick from breathing in the mold, and left as quickly as we could. The woman at the front desk was kind in our interactions, but when we tried to get a refund, the manager, whose permission was needed, was hard to get a hold of. The staff would not respond to our messages online and we had to call 5 or 6 times. They did end up refunding us for the second night we were planning to stay but refused to refund us for our entire stay. We would not recommend staying here. "

"Clean room"

"What a cool hotel! Great coffee bar, and the downstairs game area and gym are so fun. The surrounding area was great too, with some restaurants within walking distance. "