Fort-de-France is known for its restaurants and waterfront, and entices visitors with popular attractions including La Savane Park and Cruise Terminal.
"L'accueil du personnel très sympathique et ont été très accommodant.
On a eu besoin à quelque reprises de leur service et à chaque fois, la réponse a été rapide . L'emplacement est sécuritaire et tres bien situé."
"PROS: beautiful location, property, and room, large balcony with small kitchen area
CONS: Basic service items insufficient or not even available:
- coffee maker in room came without supplies; but they sell you coffee pods for
1 Euro ea. at the front desk, twice the nearby store price;
- no paper towels or hand tissues available, even upon request (maid told us to
'just use toilet tissue')
- getting a towel for the beautiful swimming pool is nothing short off a hassle:
we were told we could get it at the front desk with ID, only to be told later that
we first need go back to our room to get a passport or other picture ID; i.e., a
room key or the passport copy they took on check-in are not sufficient.
In summary, we did not feel treated as valued guests, particularly since this is a very small property overall, with rather few guests. We will not return."
"Other than breakfast food was an issue. Many times, there was nothing open and the hotel only serves food during very limited hours. If you were out and missed the window, there wasn't food available. Also, on one of the days there was a specific plate of food they were serving. If you didn't want that there wasn't another option."
